At a Glance
- Tasks: Support Housing Officers and assist customers with housing queries in a dynamic team.
- Company: Hillcrest Homes, a charitable social landlord dedicated to affordable housing.
- Benefits: 32 days annual leave, health perks, and discounts on tech and bikes.
- Other info: Flexible hybrid working and excellent career development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: SCQF Level 5 in administration and strong customer service skills.
The predicted salary is between 40500 - 49500 £ per year.
Hillcrest Homes is a registered charitable Social Landlord with properties across Angus, Dundee, Edinburgh, Fife, Perth and Kinross, Aberdeen and Aberdeenshire. Our aim is to provide good quality affordable homes across all our areas of operation.
In the role of Housing Assistant, you will:
- Provide administrative support to the Housing Officers
- Contribute as a member of the Dundee East Housing Team carrying out a hybrid role in our Tom Johnston Road Dundee office and at home
- Provide advice and assistance to customers on all aspects of housing including allocations and tenancy matters and carry out a varied admin role
You will:
- Be qualified to SCQF Level 5 in administration
- Have previous experience of working in a busy face paced environment
- Have excellent customer service skills
- Be enthusiastic, confident, reliable and highly motivated
- Have previous experience of working in the Housing Sector or similar setting would be advantageous
- Have excellent IT skills and ability to learn new systems quickly
About the Benefits:
- 32 days minimum annual leave (based on full-time hours)
- Option to buy or sell annual leave (subject to eligibility)
- Family Friendly Policies
- Death in Service (three times annual salary or a minimum of £10,000)
- Defined contribution pension scheme available (2 Options):
- Option 1 - Contributions = 5% Employee and 3% Employer
- Option 2 - Contributions = 8.5% Employee and 8.5% Employer
- Home and Tech Scheme: Spread the cost through salary sacrifice and save up to 8% on thousands of home and tech products at IKEA and Currys (subject to eligibility)
- Cycle to Work Scheme: Spread the cost through salary sacrifice and save up to 47% on bikes and accessories (up to £2,000) (subject to eligibility)
- Enhanced Health Care Package including:
- £50 towards chiropody and podiatry
- £60 towards dental care
- £75 towards the costs of eye related care
- £150 towards Practitioner fees, including physiotherapy
- £200 Birth and Adoption grant (subject to eligibility)
- £200 towards specialist consultations and investigations
- Unlimited access to a 24/7 online GP, mental health support and virtual wellbeing via the WeCare App by Canada Life
- Access to Perkbox: providing a wide range of deals and discounts including Argos, IKEA and many more
We acknowledge that AI can support applications, but we ask that yours reflects your true self. By applying, you confirm that all information is accurate and represents your own knowledge, skills and experience.
Sponsorship - Please note that Hillcrest do not hold a licence to sponsor any visa applications at present.
Hillcrest are committed to safeguarding and promoting the welfare of all the people we support. All roles are subject to thorough pre-employment checks including references, and a Disclosure Scotland check or PVG (Protecting Vulnerable Groups) check to ensure the safety and wellbeing of those we support. All employees are expected to uphold our values and adhere to safeguarding policies and standards throughout their work.
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Housing Assistant in Dundee employer: Hillcrest Homes
Hillcrest Homes is an exceptional employer, dedicated to creating sustainable homes and positive futures for our communities. With a strong focus on employee well-being, we offer generous benefits such as 32 days of annual leave, family-friendly policies, and an enhanced health care package. Our collaborative work culture fosters innovation and continuous improvement, providing ample opportunities for professional growth within the finance team and beyond.
