Contract Services Assistant in Dundee

Contract Services Assistant in Dundee

Dundee Full-Time On-site
Hillcrest Homes

Hillcrest Enterprises – Maintenance Department are recruiting for a Contract Services Assistant.

About the Department

Our Hillcrest Enterprises - Maintenance Department covers all aspects of gas, plumbing, electrical, joinery, wet trade, carpet fitting and cleaning works for domestic and commercial properties.

About the Role

The Contracts Services Assistant will be responsible for Planned, Reactive and Services repairs, for all properties including traditional rented schemes, leased properties and factored properties employing the Mobile Working & Scheduling System. This will include liaising with tenants and tradesmen and working with Hillcrest Maintenance Services & Operations Supervisors to help ensure work is carried out as effectively as possible.

About You

You will:

  • Have previous experience of working in a busy reactive environment
  • Have good working knowledge of Microsoft 365 packages
  • Be able to evidence excellent customer care skills
  • Have the ability to communicate verbally and in writing
  • Be able to demonstrate excellent organisation skills and time management skills with ability to prioritise effectively to meet deadlines

For further information on the position please contact Anne Darcy-Kay - Contract Services Officer on 07452 929 126


Please note: Interviews will take place on Monday 16 November 2026.


About the Benefits:

  • 32 days minimum annual leave (based on full time hours)
  • Option to buy or sell annual leave (subject to eligibility)
  • Family Friendly Policies
  • Death in Service (three times annual salary or a minimum of £10,000)
  • Defined contribution pension scheme available:
    • Contributions = 5% Employee and 5% Employer
    • A further two tiered options are available
  • Home and Tech Scheme: Spread the cost through salary sacrifice and save up to 8% on thousands of home and tech products at IKEA and Currys (subject to eligibility)
  • Cycle to Work Scheme: Spread the cost through salary sacrifice and save up to 47% on bikes and accessories (up to £2,000) (subject to eligibility)
  • Enhanced Health Care Package including:
    • £50 towards chiropody and podiatry
    • £60 towards dental care
    • £75 towards the costs of eye related care
    • £150 towards Practitioner fees, including physiotherapy
    • £200 Birth and Adoption grant (subject to eligibility)
    • £200 towards specialist consultations and investigations
  • Unlimited access to a 24/7 online GP, mental health support and virtual wellbeing via the WeCare App by Canada Life
  • Access to Perkbox: providing a wide range of deals and discounts including Argos, IKEA and many more

We acknowledge that AI can support applications, but we ask that yours reflects your true self. By applying, you confirm that all information is accurate and represents your own knowledge, skills and experience.

Sponsorship - Please note that Hillcrest Enterprises do not hold a licence to sponsor any visa applications at present.

Hillcrest are committed to safeguarding and promoting the welfare of all the people we support. All roles are subject to thorough pre-employment checks including references, and a Disclosure Scotland check or PVG (Protecting Vulnerable Groups) check to ensure the safety and wellbeing of those we support. All employees are expected to uphold our values and adhere to safeguarding policies and standards throughout their work.

Contract Services Assistant in Dundee employer: Hillcrest Homes

Hillcrest Homes is an exceptional employer, dedicated to creating sustainable homes and positive futures for our communities. With a strong focus on employee well-being, we offer generous benefits such as 32 days of annual leave, family-friendly policies, and an enhanced health care package. Our collaborative work culture fosters innovation and continuous improvement, providing ample opportunities for professional growth within the finance team and beyond.

Hillcrest Homes

Contact Details:

Hillcrest Homes Recruitment Team