Senior Property Manager

Senior Property Manager

Bristol Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a portfolio of properties, ensuring smooth operations and excellent customer relations.
  • Company: Join Hillcrest Estate Management, a leading firm in residential block management with over 40 years of experience.
  • Benefits: Enjoy 24 days annual leave, hybrid work options, and discounts through Perkbox.
  • Why this job: Be part of a supportive culture that values work-life balance and offers career growth opportunities.
  • Qualifications: 2+ years in property management, strong communication skills, and a full UK driving licence required.
  • Other info: Flexible working hours and recognition incentives make this role even more appealing.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Position: Senior Property Manager

Location: Hybrid (Bristol based portfolio)

Working Hours: 09:00 – 17:30 Monday – Thursday, 09:00 – 16:00 Friday

Salary: Competitive

About Hillcrest Estate Management:

Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

  • 24 days annual leave for work-life balance.
  • Discounts on shopping and services through Perkbox.
  • Employee Assistance Programme for confidential support.
  • Hybrid and flexible work opportunities.
  • Financial support for personal development.
  • Opportunities for career growth.
  • Recognition incentives.
  • Cycle to Work scheme for a healthy lifestyle.
  • Employee Referral Scheme for potential bonuses.

Job Description:

The Property Manager is responsible for the day to day management of a portfolio of developments in and around the Bristol area. Key responsibilities and tasks include:

  • Responsible for all management aspects of all developments within the portfolio.
  • To carry out development inspections as necessary to ensure the Companies’ responsibilities are met.
  • To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
  • To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
  • To work with customer formed groups such RA’s, RMC’s RTM etc.
  • Ensuring Customer complaints are resolved effectively and in a timely manner.
  • To liaise with our Accounts department to ensure accurate financial management of the development.
  • Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
  • To ensure all works undertaken by contractors are of suitable quality and cost effective.
  • To ensure all Health & Safety and Industry legislation is adhered to.

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

  • At least 2 years’ experience in the residential property management sector.
  • Ideally ATPI qualified.
  • A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
  • Must have a full UK driving license.
  • Must have intermediate computer skills in Microsoft packages.
  • Previous experience of contract management.
  • Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
  • Attention to detail, whilst having the ability to keep perspective and make informed decisions.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number #LI-EJ1.

Senior Property Manager employer: Hillcrest Estate Management

Hillcrest Estate Management is an exceptional employer that prioritises a positive work-life balance and values each employee's contribution. With competitive salaries, generous annual leave, and opportunities for personal development and career growth, employees enjoy a supportive and flexible work environment in the vibrant city of Bristol. The company's commitment to recognition incentives and employee well-being makes it a rewarding place to build a meaningful career in property management.
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Contact Detail:

Hillcrest Estate Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Property Manager

✨Tip Number 1

Familiarise yourself with the Bristol property market and local regulations. Understanding the specific challenges and opportunities in this area will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the residential property management sector. Attend local industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.

✨Tip Number 3

Prepare to discuss your experience in managing customer relationships effectively. Be ready to share specific examples of how you've resolved complaints or built positive stakeholder relationships in your previous roles.

✨Tip Number 4

Showcase your organisational skills by preparing a mock portfolio management plan. This will not only highlight your ability to manage multiple developments but also demonstrate your proactive approach to the role.

We think you need these skills to ace Senior Property Manager

Residential Property Management
Customer Service Excellence
Communication Skills
Stakeholder Management
Contract Management
Financial Management
Health & Safety Compliance
Attention to Detail
Organisational Skills
Self-Motivation
Time Management
Problem-Solving Skills
Intermediate Microsoft Office Skills
Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in residential property management. Emphasise your customer service skills and any qualifications, such as ATPI, that align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of Hillcrest Estate Management's values. Mention specific experiences that demonstrate your ability to manage relationships and resolve complaints effectively.

Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisation, and attention to detail. Provide examples of how you've successfully used these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in property management.

How to prepare for a job interview at Hillcrest Estate Management

✨Showcase Your Experience

Make sure to highlight your experience in residential property management. Discuss specific examples where you've successfully managed a portfolio, resolved customer complaints, or improved communication strategies.

✨Demonstrate Communication Skills

Since excellent communication is key for this role, prepare to discuss how you've effectively communicated with clients and stakeholders in the past. Consider sharing instances where your communication led to positive outcomes.

✨Understand Health & Safety Regulations

Familiarise yourself with relevant health and safety legislation. Be ready to discuss how you ensure compliance in your previous roles, as this is crucial for the position of Senior Property Manager.

✨Ask Insightful Questions

Prepare thoughtful questions about Hillcrest Estate Management's approach to property management and client relations. This shows your genuine interest in the company and helps you assess if it's the right fit for you.

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