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For Companies At a Glance
- Tasks: Collect outstanding debts efficiently and manage customer accounts with a variety of methods.
- Company: Join a supportive and collaborative Credit Management Team in a dynamic environment.
- Benefits: Inclusive workplace, skill development opportunities, and a varied role with daily challenges.
- Why this job: Make a real impact by building relationships and enhancing your credit management skills.
- Qualifications: Experience in credit control, strong communication skills, and ability to multitask.
- Other info: Flexible and resilient approach required; everyone who applies will receive a response.
The predicted salary is between 28800 - 48000 £ per year.
We have an exciting opportunity for a Trade Credit Controller to join our Credit Management Team based in Colwick. This is a fast-paced and varied position focused on collecting outstanding debt as swiftly and efficiently as possible, using a range of collection methods and tools. You will manage your own customer ledger and work closely with a designated sales manager, ensuring full compliance with our credit control policies and procedures. The role requires excellent prioritisation and multitasking skills, with strict daily deadlines that must be met.
Key Responsibilities
- Collect outstanding debts swiftly and efficiently using a variety of collection methods.
- Process new account applications, from credit vetting through to SAP setup, ensuring all partners are fully verified and assigned appropriate credit limits.
- Monitor trade account performance and collaborate with Trade Sales Managers to recommend credit limit adjustments.
- Carry out order vetting, monitoring and releasing held orders in line with credit policy.
- Stop supply to late-paying customers when required.
- Ensure all cash collections are accurately and fully allocated.
- Manage and monitor customer queries, ensuring they are logged and resolved within agreed KPIs.
- Perform general ad hoc duties including inbox management, voicemail, statements, letters, and copy invoices.
- Liaise regularly with our offshore team, offering ongoing guidance and support.
About You
- Proven experience in credit control and payment collection is essential.
- Good understanding of payment terms, credit limits, and letter cycles.
- Confidence on the phone, providing a professional and positive customer experience.
- Strong communication and influencing skills.
- Analytical thinking with the ability to develop logical and creative solutions.
- High-level multitasking skills in a fast-paced environment.
- Hardworking, flexible, and resilient approach.
- Ability to remain level-headed and make sound assessments.
- Working knowledge of SAP and Excel (desirable).
- Strong time-management skills and the ability to meet deadlines.
- A collaborative mindset and excellent team-player qualities.
Why Join Us?
- Be part of a supportive and collaborative Credit Management Team.
- Work in a busy, varied role where no two days are the same.
- Enjoy the opportunity to build strong relationships with customers and internal teams.
- Develop your skills in credit analysis, customer management, and SAP.
- We understand there's no one size fits all approach. We're proud to offer an inclusive workplace where every colleague feels valued, supported, and empowered to be their true self.
- If you require any reasonable adjustments throughout the recruitment process, please let us know and we'll be happy to accommodate.
- Everyone who applies will receive a response.
Credit Controller in Nottingham employer: Hillarys HR
Contact Detail:
Hillarys HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on a Credit Controller role that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews! Research the company and its credit policies, and think about how your experience aligns with their needs. Practise common interview questions so you can showcase your skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows you’re serious about joining our awesome team. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Credit Controller in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and payment collection, and don’t forget to mention any relevant skills like SAP and Excel. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your skills align with our needs. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure to demonstrate your strong communication skills in your application. Whether it's through examples in your CV or your writing style, we want to see that you can connect with people effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Hillarys HR
✨Know Your Numbers
Brush up on your understanding of payment terms, credit limits, and collection methods. Being able to discuss these confidently will show that you’re not just familiar with the role but also ready to tackle the challenges head-on.
✨Showcase Your Communication Skills
Since this role involves a lot of phone interaction, practice articulating your thoughts clearly and professionally. Think about how you can create a positive customer experience even when discussing sensitive topics like outstanding debts.
✨Demonstrate Your Multitasking Ability
Prepare examples from your past experiences where you successfully managed multiple tasks under tight deadlines. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Familiarise Yourself with SAP and Excel
If you have experience with SAP or Excel, be ready to discuss it. If not, consider doing a bit of research or a quick tutorial to understand their basic functionalities, as this knowledge could set you apart from other candidates.
