At a Glance
- Tasks: Manage inbound and outbound transport operations, ensuring efficiency and compliance.
- Company: Join a dynamic organisation committed to safety and operational excellence.
- Benefits: Inclusive workplace, career development, and opportunities for continuous improvement.
- Other info: Collaborative environment with a focus on team development and accountability.
- Why this job: Lead high-impact transport operations and drive meaningful change in the supply chain.
- Qualifications: Experience in transport management and strong analytical skills required.
The predicted salary is between 45000 - 55000 € per year.
The Transport and Customer Freight Manager is responsible for the end-to-end performance of inbound and outbound distribution operations across multiple sales channels and multi-site inbound networks. This role ensures the efficient, compliant, and cost-effective movement of goods while consistently delivering agreed service levels to customers and internal stakeholders.
With full operational accountability, the postholder will oversee complex transport operations including carrier performance, capacity planning, route optimisation, and distribution execution across a geographically dispersed network. Strong operational control, customer service excellence, and documentation accuracy are critical to success. The role also plays a key part in driving continuous improvement across transport and distribution activities, using structured problem solving and root cause analysis to enhance service delivery, reduce cost, and improve operational reliability.
Key Responsibilities- Manage day-to-day inbound and outbound transport operations across multiple sites and sales channels, ensuring service, compliance, and cost targets are met.
- Plan and control distribution activity, including route optimisation, capacity planning, and carrier performance management.
- Lead transport operations in collaboration with internal teams and external logistics partners to deliver reliable and efficient service.
- Ensure robust operational controls and accurate documentation, including delivery manifests, invoicing, and reconciliations.
- Monitor performance metrics such as service levels, damages, and cost drivers, identifying trends and improvement opportunities.
- Drive continuous improvement initiatives using root cause analysis and structured problem-solving methodologies.
- Manage transport and freight budgets, controlling spend and identifying cost-saving opportunities without compromising service.
- Ensure full compliance with health, safety, and transport legislation, promoting a strong safety culture.
- Lead, coach, and develop team members to build capability and drive high performance.
- Collaborate cross-functionally with Customer Services, Manufacturing, Planning, and Finance to ensure aligned execution.
- Contribute to strategic planning and development of the logistics and distribution function.
- Proven experience managing transport and freight operations within a complex, multi-site environment.
- Strong understanding of end-to-end supply chain processes, transport systems, and compliance requirements.
- Demonstrated success in managing carriers, distribution networks, and logistics budgets.
- Experience leading teams and driving performance through coaching and structured performance management.
- Highly analytical with the ability to interpret data, identify root causes, and implement effective solutions.
- Strong commercial awareness with the ability to balance service, cost, and operational constraints.
- Effective communication and stakeholder management skills across multiple functions.
- Confident decision-maker with the ability to manage operational challenges in a fast-paced environment.
- Play a pivotal role in shaping and optimising a critical part of the supply chain.
- Opportunity to lead complex, high-impact transport operations across a diverse network.
- Be part of a collaborative environment working across multiple business functions.
- Drive meaningful continuous improvement initiatives that deliver real business value.
- Lead and develop a team, building capability and fostering a culture of accountability and engagement.
- Join an organisation committed to safety, operational excellence, and customer service.
- We understand there’s no one size fits all approach. We’re proud to offer an inclusive workplace where every colleague feels valued, supported, and empowered to be their true self.
- If you require any reasonable adjustments throughout the recruitment process, please let us know and we’ll be happy to accommodate.
- Everyone who applies will receive a response.
Transport & Customer Freight Manager employer: Hillarys Blinds Limited
Join a forward-thinking organisation that prioritises operational excellence and customer service in the role of Transport & Customer Freight Manager. With a strong commitment to employee development, you will have the opportunity to lead complex transport operations while fostering a collaborative and inclusive work culture. Enjoy the benefits of working in a dynamic environment that values continuous improvement and empowers you to make a meaningful impact on the supply chain.
StudySmarter Expert Advice🤫
We think this is how you could land Transport & Customer Freight Manager
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their supply chain processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who gets what they do!
✨Tip Number 3
Practice your problem-solving skills! Since this role involves continuous improvement and root cause analysis, be prepared to tackle hypothetical scenarios during interviews. Demonstrating your analytical thinking will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Let’s make it happen!
We think you need these skills to ace Transport & Customer Freight Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Transport & Customer Freight Manager role. Highlight your experience in managing transport operations, compliance, and cost control to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about transport and logistics, and how your background aligns with our goals. Be specific about your achievements and how they relate to the job.
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, make sure to mention any relevant experience you have with data interpretation and problem-solving. We want to see how you’ve used these skills to drive improvements in past roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure you get a response. Don’t miss out on this opportunity!
How to prepare for a job interview at Hillarys Blinds Limited
✨Know Your Transport Operations
Make sure you brush up on your knowledge of transport and freight operations. Understand the end-to-end supply chain processes and be ready to discuss how you've managed complex, multi-site environments in the past. This will show that you’re not just familiar with the role but have practical experience to back it up.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've used structured problem-solving methodologies in previous roles. Think about times when you identified root causes of issues and implemented effective solutions. This will highlight your analytical skills and ability to drive continuous improvement.
✨Showcase Your Leadership Style
As a potential leader, it's crucial to convey your approach to coaching and developing team members. Be ready to discuss how you've built high-performing teams and fostered a culture of accountability. This will resonate well with their focus on team development and operational excellence.
✨Understand Compliance and Safety Standards
Familiarise yourself with health, safety, and transport legislation relevant to the role. Be prepared to discuss how you’ve ensured compliance in your previous positions and how you promote a strong safety culture within your teams. This will demonstrate your commitment to operational integrity and customer service.
