At a Glance
- Tasks: Be the go-to person for trade customers, resolving queries and complaints with ease.
- Company: A dynamic home improvement company that values inclusivity and personal growth.
- Benefits: Support for personal development and a welcoming workplace culture.
- Why this job: Join a team where your communication skills can shine and make a real difference.
- Qualifications: GCSE education and strong communication skills; customer service experience is a plus.
- Other info: Great opportunity to grow in a supportive environment.
The predicted salary is between 28800 - 43200 Β£ per year.
A dynamic home improvement company in the United Kingdom is seeking a proactive Trade Account Manager. This role is crucial for providing exceptional service to trade customers.
Responsibilities include:
- Responding to queries
- Resolving customer complaints
- Maintaining records in SAP
Candidates should possess:
- Excellent communication skills
- A minimum of GCSE education
- Ideally prior customer service experience
The company supports personal development and values an inclusive workplace.
Trade Account Manager: Customer Champion & SAP Expert employer: Hillarys Blinds Limited
Contact Detail:
Hillarys Blinds Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Trade Account Manager: Customer Champion & SAP Expert
β¨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
β¨Tip Number 2
Practice your communication skills! Since this role is all about being a Customer Champion, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trade Account Manager: Customer Champion & SAP Expert
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Donβt just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the Trade Account Manager role. Mention how your skills align with the responsibilities listed in the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless itβs relevant to the role, and make sure your passion for the position shines through!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Hillarys Blinds Limited
β¨Know Your SAP Inside Out
Since the role requires maintaining records in SAP, make sure you brush up on your SAP knowledge. Familiarise yourself with common functions and how they relate to customer service. Being able to discuss your experience with SAP confidently will show that you're ready to hit the ground running.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Think about specific situations where you resolved complaints or improved customer satisfaction. This will demonstrate your proactive approach and commitment to being a Customer Champion.
β¨Communicate Clearly and Confidently
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your qualifications and experiences without stumbling over your words.
β¨Embrace the Company Culture
Research the companyβs values and culture, especially their focus on personal development and inclusivity. Be prepared to discuss how you align with these values and how you can contribute to creating a positive environment for trade customers and colleagues alike.