People Advisor

Are you an experienced People Advisor with a passion for Employee Relations? If you are a skilled Employee Relations professional who excels in providing high-quality advice and support to managers and staff, we want to hear from you! You'll play a crucial role in promoting a positive and productive work environment and work to resolve complex employee issues whilst playing a pivotal role in ensuring the effective implementation and interpretation of HR policies and practices.

Supporting the Sales and Marketing Business Partner, you will provide expert advice and support to people managers and employees on a wide range of HR issues, including but not limited to employee relations, performance management, and employment law to ensure all business areas are compliant and working effectively within the law, to reduce the risk of potential litigation claims.

This role is based at our Nottingham site and is a hybrid role with one day working from home, typically in the office Monday to Thursday, depending upon business needs. This role provides the option to work either 4 or 5 days per week, depending on your preference, to accommodate varying work-life balance needs.

As our People Advisor, here’s what you will be doing:

• Provide expert employee relations advice to People Managers on all aspects of employee relations, offering sound, practical guidance.
• Support managers through the employee life cycle, ensuring policies and procedures are followed, and legal frameworks are adhered to.
• Handle complex ER cases effectively, ensuring compliance with employment legislation, policy and procedure, and best practice. Attending meetings where necessary, providing HR support and taking accurate notes.
• Support managers on performance management issues, coaching them on managing poor performance and applying disciplinary and grievance procedures.
• Work with managers on employee engagement initiatives, helping to identify areas for improvement.
• Oversee colleague forum representation, managing elections as required to ensure employee voice and participation.
• Provide support to managers on health and safety concerns, including arranging and advising on occupational health referrals.
• Champion EDI and Wellbeing events, fostering a culture of mental and physical wellness and inclusion.
• Support the development of the People Services Assistant, providing mentorship and guidance to enable their growth within the team.

Interested in the role? Here’s what we’re looking for:

• CIPD Level 5 and/or demonstrable relevant field experience; retail background is desirable but not essential.
• In-depth knowledge of employment law, HR legislation, and compliance (e.g., disciplinary, grievance, redundancy processes, GDPR, health and safety regulations).
• Strong understanding of HR policies and procedures and best practice, including their practical application and development.
• Expertise in managing complex employee relations (ER) cases, including conflict resolution, disciplinary, and grievance processes.
• Excellent communication and interpersonal skills, able to advise, coach and influence managers and employees at all levels.
• Experience with HR systems and software, ensuring accurate record-keeping and reporting is desirable.
• Upholds strong professional integrity by building trust, maintaining confidentiality, and making fair, ethical decisions that align with company values.
• Strong organisational skills and the ability to manage multiple priorities simultaneously.
• High attention to detail, particularly in legal compliance and documentation.
• Proficient in the use of Microsoft Office including Outlook, Word, PowerPoint, Excel & Teams.

You’ll receive many benefits, such as generous staff discount (including family and friends!), healthcare and lifestyle benefits packages, and a fantastic working environment.

We understand that there is no ‘one size fits all’ approach, and with this in mind, we are dedicated to providing an inclusive workplace where every colleague feels valued and comfortable to be their true self. If you require any reasonable adjustments throughout the recruitment process, please do let us know and we will be happy to accommodate.