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For Companies At a Glance
- Tasks: Ensure accurate order processing and resolve queries efficiently.
- Company: Join a dynamic distribution team focused on collaboration and efficiency.
- Benefits: Inclusive workplace, competitive salary, and opportunities for growth.
- Why this job: Be part of a vital team that keeps operations running smoothly.
- Qualifications: Experience in office roles and strong communication skills required.
- Other info: Proactive individuals will thrive in this fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
We are looking for a proactive and detail-oriented Customer Service Administrator to join our Distribution Department. In this role, you will play a key part in ensuring all orders are processed accurately, invoicing is completed, and queries are resolved promptly. You will liaise with internal teams, external vendors, and delivery drivers to maintain a smooth and efficient delivery process for our van network.
Key Responsibilities
- Ensure all orders are invoiced and dispatched accurately.
- Respond to queries via phone, email, and face‑to‑face, ensuring resolution within SLA.
- Communicate daily with internal teams and third‑party vendors to maintain operational efficiency.
- Create and maintain reports to monitor departmental volumes and identify areas for improvement.
- Maintain accurate spreadsheets and Google Docs for data tracking, including shutter movement and external storage.
- Support the Despatch Admin Supervisor in achieving departmental KPIs.
- Authorise release of remade products and uphold quality standards.
- Assist with external storage operations and maintain best practice agreements.
- Promote continuous improvement and ensure compliance with Health & Safety policies.
Skills & Experience Required
- Previous experience in a similar office‑based role.
- Strong communication skills with the ability to liaise at all levels.
- Proficient in MS Office (Excel and Word); SAP knowledge desirable.
- Ability to analyse data and produce reports.
- Problem‑solving skills with the ability to work under tight deadlines.
What We’re Looking For
- A team player with excellent organisational skills.
- Someone who understands the importance of meeting daily deadlines in a distribution environment.
- A proactive individual who can identify issues and implement solutions quickly.
We understand that there is no ‘one size fits all’ approach, and with this in mind, we are dedicated to providing an inclusive workplace where every colleague feels valued and comfortable to be their true self. If you require any reasonable adjustments throughout the recruitment process, please make us aware.
Despatch Administration Assistant in Nottingham employer: Hillarys Blinds Limited
Contact Detail:
Hillarys Blinds Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Administration Assistant in Nottingham
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your conversations during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with various teams and vendors, being clear and confident in your speech is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you identified issues and implemented solutions. This will demonstrate your proactive nature, which is exactly what they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to contribute to our success.
We think you need these skills to ace Despatch Administration Assistant in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Despatch Administration Assistant role. Use keywords from the job description to show we’re on the same page!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the role and how your skills can help us maintain operational efficiency in our distribution department.
Show Off Your Communication Skills: Since this role involves liaising with various teams and vendors, make sure to showcase your strong communication skills in your application. We want to see how you can resolve queries effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hillarys Blinds Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Despatch Administration Assistant. Familiarise yourself with order processing, invoicing, and how to handle queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves liaising with various teams and vendors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially when resolving issues or working under tight deadlines. This will highlight your strong communication skills.
✨Be Data Savvy
Brush up on your Excel skills and be ready to discuss how you've used data tracking in past positions. You might be asked about creating reports or maintaining spreadsheets, so having specific examples of your experience with these tools will set you apart from other candidates.
✨Emphasise Your Problem-Solving Abilities
Think of instances where you've identified issues and implemented solutions quickly. Be prepared to share these examples during the interview, as they will showcase your proactive nature and ability to thrive in a fast-paced distribution environment.
