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- Tasks: Collect outstanding debts efficiently and manage customer accounts with a variety of methods.
- Company: Join a supportive Credit Management Team in a dynamic environment.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative workplace.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real impact while building relationships and enhancing your credit control expertise.
- Qualifications: Experience in credit control, strong communication skills, and multitasking abilities.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Trade Credit Controller to join our Credit Management Team based in Colwick. Please note: this position is offered as a 6‑month fixed‑term contract. This is a fast‑paced and varied position focused on collecting outstanding debt as swiftly and efficiently as possible, using a range of collection methods and tools. You will manage your own customer ledger and work closely with a designated sales manager, ensuring full compliance with our credit control policies and procedures. The role requires excellent prioritisation and multitasking skills, with strict daily deadlines that must be met.
Key Responsibilities
- Collect outstanding debts swiftly and efficiently using a variety of collection methods.
- Process new account applications, from credit vetting through to SAP setup, ensuring all partners are fully verified and assigned appropriate credit limits.
- Monitor trade account performance and collaborate with Trade Sales Managers to recommend credit limit adjustments.
- Carry out order vetting, monitoring and releasing held orders in line with credit policy.
- Stop supply to late‑paying customers when required.
- Ensure all cash collections are accurately and fully allocated.
- Manage and monitor customer queries, ensuring they are logged and resolved within agreed KPIs.
- Perform general ad hoc duties including inbox management, voicemail, statements, letters, and copy invoices.
- Liaise regularly with our offshore team, offering ongoing guidance and support.
About You
- Proven experience in credit control and payment collection is essential.
- Good understanding of payment terms, credit limits, and letter cycles.
- Confidence on the phone, providing a professional and positive customer experience.
- Strong communication and influencing skills.
- Analytical thinking with the ability to develop logical and creative solutions.
- High‑level multitasking skills in a fast‑paced environment.
- Hardworking, flexible, and resilient approach.
- Ability to remain level‑headed and make sound assessments.
- Working knowledge of SAP and Excel (desirable).
- Strong time‑management skills and the ability to meet deadlines.
- A collaborative mindset and excellent team‑player qualities.
Why Join Us?
- Be part of a supportive and collaborative Credit Management Team.
- Work in a busy, varied role where no two days are the same.
- Enjoy the opportunity to build strong relationships with customers and internal teams.
- Develop your skills in credit analysis, customer management, and SAP.
Credit Control – FTC 6 months employer: Hillarys Blinds Limited
Contact Detail:
Hillarys Blinds Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control – FTC 6 months
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Trade Credit Controller role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they relate to the job description. We want you to showcase your skills in payment collection and customer management with confidence!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the Credit Management Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Credit Control – FTC 6 months
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant tools you've used, like SAP or Excel. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully collected debts or managed customer queries in the past. We love a good story!
Show Off Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your application showcases your strong communication skills. Whether it's through your writing style or examples of past interactions, let us know you can handle those conversations with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team at StudySmarter!
How to prepare for a job interview at Hillarys Blinds Limited
✨Know Your Numbers
Brush up on your understanding of payment terms, credit limits, and collection methods. Be ready to discuss how you've successfully managed outstanding debts in the past, as this will show your expertise in credit control.
✨Showcase Your Multitasking Skills
Prepare examples that highlight your ability to juggle multiple tasks under tight deadlines. Think of specific situations where you’ve prioritised effectively and met KPIs, as this role demands strong time-management skills.
✨Communicate Confidently
Practice your phone communication skills. You’ll need to provide a professional and positive customer experience, so be prepared to demonstrate how you handle difficult conversations and resolve queries efficiently.
✨Familiarise Yourself with SAP and Excel
If you have experience with SAP and Excel, make sure to mention it! If not, consider doing a quick refresher on these tools, as they are desirable for the role. Showing a willingness to learn can also impress your interviewers.