At a Glance
- Tasks: Manage and optimise our learning platform, ensuring a seamless training experience for users.
- Company: Join Hill Robinson, a leader in yacht management with a global presence.
- Benefits: Attractive salary, employee support programme, travel cover, and accident cover.
- Other info: Entry-level position with opportunities for growth in a vibrant industry.
- Why this job: Be part of a dynamic team that shapes the future of yacht training and education.
- Qualifications: Experience with learning management systems, strong communication, and organisational skills.
The predicted salary is between 42787 - 52295 £ per year.
Overview
As the leading Yacht Management company, Hill Robinson operates at the heart of the global superyacht industry, ensuring the smooth sailing of some of the world’s most luxurious and complex vessels.
With offices spanning the globe, we don’t just manage yachts—we deliver unparalleled expertise, innovation, and excellence across every aspect of yacht, aviation, and estate management.
Our powerhouse team of over 250 professionals are the driving force behind our success.
From Charter Management and Yacht Operations to Crew Placement and Technical Services, we offer a full-spectrum service that keeps some of the world’s finest assets running at their best.
Our Academy offers over 7000 courses to the Industry and beyond and is an integral part of our global business.
Overall Purpose
The Learning Management Systems (LMS) Administrator is a pivotal role within the Hill Robinson Academy, responsible for the strategic management and optimisation of our learning platform, with a primary focus on Cornerstone On Demand.
This role supports both internal training and the delivery of Academy Online as a commercial product to external clients, making it central to a key business stream.
The successful candidate will work closely with the Head of Academy and stakeholders across the business to ensure the LMS delivers a seamless, engaging, and high-quality learning experience.
Key responsibilities include managing client communications via the Academy inbox, responding to queries professionally and promptly, maintaining accurate records for crew and staff, and creating polished monthly and quarterly reports that provide insights into usage, engagement, and performance.
By ensuring system integrity, coordinating content, and providing user support, the LMS Administrator will contribute directly to the growth and success of the Academy as both an internal resource and an external revenue-generating service.
- Cornerstone On Demand Administration
- Manage and maintain the Cornerstone On Demand LMS, ensuring it remains up-to-date, user-friendly, and aligned with Hill Robinson's training goals; Maintain the integrity of permission structures and confidentiality protocols; Create and manage user accounts, groups, and permissions to ensure appropriate access to learning content; Upload, organise, and update learning materials, courses, and modules; Monitor and troubleshoot technical issues, liaising with Cornerstone On Demand support when necessary.
- LMS Content Coordination
- Collaborate with subject matter experts and content creators to curate and develop engaging, relevant online training content.
- Schedule and deploy training materials and learning initiatives through the LMS.
- Coordinate communication plans to support learning rollouts.
- Conduct regular quality checks to ensure content accuracy, functionality, and alignment with learning objectives.
- Provide technical support to employees, managers, and external clients, ensuring prompt resolution of LMS-related issues.
- Deliver training sessions and workshops to educate users on LMS functionality.
- Act as the primary point of contact for LMS queries and communicate system updates to stakeholders.
- Onboard new clients and delegates, ensuring a seamless and professional user experience.
- User Support and Training
- Provide technical support to employees, managers, and external clients, ensuring prompt resolution of LMS-related issues.
- Deliver training sessions and workshops to educate users on LMS functionality.
- Act as the primary point of contact for LMS queries and communicate system updates to stakeholders.
- Onboard new clients and delegates, ensuring a seamless and professional user experience.
- Client Communication and Record Management
- Manage the Academy inbox, responding to internal and external client queries in a timely and professional manner.
- Maintain accurate and up-to-date records for crew and staff training activities.
- Ensure client interactions are logged and followed up appropriately to support service excellence and business development.
Essential Criteria
- Proven experience in administering and coordinating learning management systems, with specific expertise in Cornerstone On Demand desirable.
- Solid understanding of e-learning principles, instructional design, and adult learning methodologies.
- Strong technical aptitude and problem-solving skills, with the ability to troubleshoot LMS issues effectively.
- Excellent organisational skills and attention to detail to manage content, schedules, user accounts, and reporting.
- Strong communication and interpersonal skills to support and train users across the organisation and respond professionally to client queries.
- Experience in managing client communications via shared inboxes and maintaining accurate training records for crew and staff.
What’s on offer?
- Attractive Remuneration Package
- Employee Support Programme
- Travel Cover
- Accident Cover
- Academy Learning
- Seniority level
- Entry level
- Employment type
- Full-time
- Job function
- Education and Training
- Maritime Transportation
- #J-18808-Ljbffr
LMS Administrator in Chester employer: Hill Robinson
Hill Robinson is an exceptional employer, offering a dynamic work environment at the forefront of the global superyacht industry. With a strong focus on employee growth and development through our Academy, which provides over 7000 courses, we foster a culture of innovation and excellence. Our attractive remuneration package, comprehensive employee support programme, and commitment to professional development make us a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land LMS Administrator in Chester
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Hill Robinson looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like LMS Administrator at Hill Robinson, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace LMS Administrator in Chester
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Hill Robinson, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Hill Robinson and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Hill Robinson
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Hill Robinson might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Hill Robinson.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
