At a Glance
- Tasks: Coordinate a high volume of reactive maintenance jobs across various trades and properties.
- Company: Well-established property maintenance contractor with a supportive team culture.
- Benefits: Competitive salary, full-time position, and excellent progression opportunities.
- Other info: Join a friendly office team and thrive in a dynamic work setting.
- Why this job: Be the key link between customers and engineers, making a real impact in a fast-paced environment.
- Qualifications: Experience in scheduling or coordination, strong organisational and communication skills.
The predicted salary is between 26000 - 30000 £ per year.
Job Description
Location: Bromley
Salary: £26,000 – £30,000 DOE
Hill McGlynn Recruitment are delighted to be working with a well-established property maintenance contractor to recruit a Reactive Maintenance Coordinator, based out of their busy Bromley office.
This is a fantastic opportunity for an organised and proactive individual who thrives in a fast-paced environment, coordinating a high volume of reactive maintenance jobs across multiple trades and property types.
The Role You'll be the key link between customers and engineers, managing and prioritising incoming maintenance requests – up to 2,000 call-outs a month – ensuring the right tradesperson is sent to the right job at the right time.
Duties include:
- Logging and scheduling reactive maintenance call-outs for domestic and commercial properties
- Allocating jobs to engineers including Gas Engineers, Plumbers, Electricians, Roofers, and AC/HVAC Engineers
- Responding to emergency call-outs and prioritising urgent repairs
- Coordinating daily workloads and ensuring SLAs and client expectations are met
- Liaising with customers and engineers to provide updates on job progress
- Maintaining accurate records and job documentation in the internal system
- Previous experience in a helpdesk, scheduling, or coordination role within maintenance, repairs, or facilities management preferred
- Excellent organisational and communication skills
- Ability to multitask and work under pressure in a fast-moving environment
- Strong IT skills and familiarity with scheduling software or CRM systems
- A team player with a proactive, customer-focused attitude
- Competitive salary of £26,000 – £30,000 DOE
- Opportunity to join a friendly and supportive office team
- Full-time, permanent position with excellent progression opportunities
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Reactive Maintenance Coordinator in Northampton employer: Hill McGlynn Recruitment Limited
Join a well-established property maintenance contractor in Bromley, where you'll thrive in a dynamic and supportive work environment. With a competitive salary and excellent progression opportunities, this role as a Reactive Maintenance Coordinator offers you the chance to be an integral part of a friendly team dedicated to delivering exceptional service. Embrace the opportunity to grow your career while managing a diverse range of maintenance tasks in a fast-paced setting.
Contact Details:
Hill McGlynn Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reactive Maintenance Coordinator in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the property maintenance sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your communication skills. As a Reactive Maintenance Coordinator, you'll need to convey information clearly. Role-play with a friend or family member to get comfortable with common interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Reactive Maintenance Coordinator in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in helpdesk or coordination that show you can handle a busy environment like ours.
Showcase Your Organisational Skills:Since this role is all about managing multiple tasks, give examples of how you've successfully organised workloads in the past. We want to see that you can juggle priorities like a pro!
Communicate Clearly:Your written application should be clear and concise. Use straightforward language and make sure there are no typos. We value good communication skills, so let that shine through in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Hill McGlynn Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reactive Maintenance Coordinator. Familiarise yourself with the types of maintenance jobs you'll be coordinating and the various trades involved. This will help you speak confidently about how your skills align with the role.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised urgent requests and ensured deadlines were met, as this will demonstrate your capability in a fast-paced environment.
✨Brush Up on Communication Techniques
As a key link between customers and engineers, strong communication is essential. Practice articulating your thoughts clearly and concisely. Think of scenarios where you had to explain complex information simply or resolve conflicts, as these examples will showcase your customer-focused attitude.
✨Familiarise Yourself with Relevant Software
Since the job involves using scheduling software or CRM systems, it’s a good idea to brush up on any relevant tools you’ve used in the past. If you have experience with specific software mentioned in the job description, be prepared to discuss how you utilised it effectively in your previous roles.
