At a Glance
- Tasks: Lead and transform housing services to meet regulatory standards and improve resident outcomes.
- Company: Local authority seeking a visionary leader for housing services.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Join a dynamic team focused on equality, diversity, and high performance.
- Why this job: Shape the future of housing and enhance community trust and quality.
- Qualifications: Significant leadership experience in housing and strong track record in service improvement.
The predicted salary is between 60000 - 77368 £ per year.
Job description
Seeking an exceptional senior housing leader to take strategic responsibility for all Housing Services (excluding Housing Benefit), lead a whole-service transformation to meet the Social Housing Regulators Consumer Standards, and drive a clear improvement journey from a C4 position to C1 excellence, while securing the long-term sustainability and delivery of our Housing Revenue Account (HRA) Business Plan.
We are looking for someone who can provide clear professional leadership across all legislative and regulatory aspects of our housing functions, including council landlord services, housing needs and homelessness, private sector housing, allocations and lettings, and resident engagement, while reshaping services, assurance and culture around the requirements of the Consumer Standards.
This is a pivotal role for the organisation, the district and the wider future of local government in the area.
You will help shape the future of housing restoring confidence, improving housing quality, strengthening resident trust, and leading a major improvement journey that positions the service to move confidently as the only stock-holding authority within the emerging East Surrey unitary.
The Role
As Head of Housing, you will be the Councils lead housing professional, responsible for the strategic direction, performance recovery and transformation of all Housing Services, with a particular focus on delivering sustained compliance with the Consumer Standards, embedding a culture of assurance and accountability, and leading the service through the transition into the East Surrey unitary as its only stock-holding authority.
- You will
- Lead delivery of high-quality, safe and resident-focused housing services across landlord functions, homelessness prevention, allocations, lettings and private sector housing.
- Ensure the long-term sustainability of the HRA, providing strong financial leadership and effective investment planning.
- Drive the Housing Transformation Programme, leading a whole-service improvement journey from C4 to C1 through redesigned services, stronger governance, modernised systems, cultural change and an unrelenting focus on resident outcomes.
- Lead the Councils compliance with the Social Housing Regulators Consumer Standards, building and maintaining robust assurance, transparent performance management, effective self-assessment and continuous inspection readiness, while driving measurable improvement across all landlord services.
- Provide expert advice to Members and senior leaders, shaping housing strategy and policy in response to local need, affordability pressures and supply challenges.
- Lead a culture of continuous improvement, accountability and high performance across all housing teams, ensuring that lessons are translated into action, performance gaps are closed at pace, and resident voice is embedded in service design and delivery.
- Build strong partnerships across public, private and voluntary sectors to address housing need and support vulnerable residents.
- Champion a resident-first approach, ensuring services are accessible, inclusive and shaped through meaningful engagement.
- Provide strategic leadership for housing through local government reorganisation, shaping and leading the transition of landlord service into the East Surrey unitary and ensuring the interests, resilience and future operating model of the areas only stock-holding authority are fully understood and protected.
- Contribute to corporate leadership as part of the Extended Management Team, supporting a one council approach and strong organisational governance.
Who were looking for
We are looking for a highly credible, collaborative and forward-thinking housing leader who brings:
- Significant senior leadership experience in housing services within a local authority or similar organisation.
- A strong track record of delivering high-quality landlord services, housing needs and homelessness functions.
- Demonstrable experience of leading transformation and service redesign, with a strong track record of delivering measurable improvement in performance, compliance, governance and resident outcomes, ideally including recovery from a low regulatory baseline.
- Strong experience of delivering against the Social Housing Regulators Consumer Standards, including building assurance frameworks, leading recovery and improvement activity, driving performance from C4 toward C1, and preparing services for inspection.
- Strong financial and commercial acumen, with experience managing HRA budgets and complex financial frameworks.
- Excellent interpersonal, communication and relationship-building skills, with the ability to influence, motivate and inspire teams and partners.
- Political awareness and experience advising Members and senior leaders.
- The strategic capability to lead a stock-holding landlord service through significant organisational change, ideally including local government reorganisation or large-scale structural transition.
- A commitment to equality, diversity and inclusion, and to fostering a collaborative, high-performing culture.
- Degree-level education or equivalent experience, with evidence of continuous professional development.
- TPBN1_UKTJ
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Hill & Hill Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Housing in Redhill, Surrey
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We think you need these skills to ace Head of Housing in Redhill, Surrey
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at Hill & Hill Recruitment Ltd
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Hill & Hill Recruitment Ltd.
