Site Manager (internals)

Role overview:

Responsible for delivery of allocated project on time, to budget, safely, and the management of motivated teams who perform to the highest level on site. Adhere and engage with QA/ISO system and other company procedures. Responsible for the delivery of an allocated project to programme quality, within budget in a safe organised manner.

Role Scope:

This should be read in conjunction with the authorities’ chart that forms part of the ISO production manual.

Depending on size, complexity and risk, this could be either a standalone Site Manager responsible for a project or acting as part of a larger ‘management team’. Not likely to have a large team to manage.

Typical Project size: £10m+

Key Internal/External Relationships:

Internal: Contracts Manager, Project Manager, Technical Co-ordinator, Regional Head, Contracts Surveyor, Trainee/Assistant Manager (If applicable), Sales Managers (where applicable).

External: Clients, Sub-contractors, consultants, statutory bodies, affected residents.

Key Results Areas:

1. Health & Safety
   • Ensure compliance with H&S legislation, policies, safety plans, risk assessments and method statements.
   • Ensure the project (site) is never left unattended without appropriate cover.
   • Educate and act immediately and accordingly to ensure desired behaviour of all site personnel.
   • Strive to achieve above acceptable site scores.
   • Stop any bad practices immediately and embed a ‘Don’t Walk By’ culture on your site.
2. Quality
   • Maintain quality control using ISO systems including full implementation of SnagR processes.
   • Undertake sub-contractor performance reviews with the project team.
   • Issue sub-contractor notice of non-conformance.
   • Issue materials notice of non-conformance.
   • Provide detailed customer care information immediately to maintain our NHBC 5 Star targets.
   • Provide information on reported defects to minimise our exposure and to protect customer relationships.
   • Control the site on a daily basis and implement policies and objectives effectively as advised by Contracts Manager or company procedure.
   • Organise and control the construction of the development in accordance with the drawings, schedules, ERs, and specification provided and the construction programme.
   • Ensure that the construction complies with the relevant NHBC, Zurich or other warranty organisations and statutory authorities.
   • Review issued drawings and ensure they are compliant and deliverable.
   • Issue reviewed drawings post order to the Supply Chain under Site Instruction.
   • Ensure site is clear, tidy and compliant with corporate standards – at all times to an exemplar standard.
   • Maintain boundaries in a condition that are best in class.
3. Delivery
   • Deliver project on time and accurately report current position on programme, work to pre-determined time targets.
   • Understand, comply, and coordinate the management of site prelims in accordance with approved budgets.
   • Carry out the construction in the most effective manner and deal with all obstacles efficiently and appropriately.
   • Drive liaison with stats to ensure timely connections.
   • Issue sub-contractor notice to commence.
   • Hold effective sub-contractor meetings and record/distribute minutes of the meeting.
   • Prepare short term programme and issue formally.
   • Order, plan and schedule material delivery requirements and prepare accurate and timely material requisitions to enable site progress to be maintained.
   • Prepare plant requisitions with the information needed to enable the best solution to be concluded.
   • Handover completed scheme to client on time, to agreed quality standard and budget.
4. Financial
   • Keep within preliminary budgets, review in monthly meetings with Contract Surveyor.
   • Maximise profit by keeping all costs under control ensuring works are right first time.
   • Issue instructions in consultation with Contract Surveyor.
   • Engage in consultation with Contract Surveyor including at sub-contract tender stage.
   • Issue site instructions to subcontractors.
   • Compile colour choices/selections in line with budget.
   • Prepare material take-offs and call-off schedules accurately in a timely manner to enable the best price.
   • Minimise material requisitions by accurately forecasting requirements.
   • Maintain an accurate weekly materials received sheets.
   • Maintain an accurate monthly hired and owned plant record sheet.
   • Compile accurate labour allocation sheet and issue to Contract Surveyor to enable cost to be passed on to others.
5. People
   • Motivate, control/set targets, and appraise performance to ensure all personnel are working individually and as a team to effectively achieve the build programme.
   • Deal effectively with any poor standards appropriately, whether internal or external personnel, to ensure site is functioning to the agreed programme, safely and to budget.
   • Line manage (plan, organise, lead, delegate action, set control and review) assistants and trainees.
   • Mentor trainees if asked.
   • Work in partnership with other departments and proactively drive communication and problem solving with them to achieve plan, using clear communication showing leadership and taking ownership of issues.
   • Attend and actively participate in client meetings.

Success Measures:

• The safe operation of the site where all Health and Safety practices, policies and procedures are followed by all, and there are no breaches.
• Effectively supervise and monitor safe working practices and ensure others are competent to carry out assigned tasks.
• The project deliverables are communicated to the team and monitored against plan.
• The project is delivered to programme targets.
• Short term programme delivered that ensures the project is delivered to plan.
• Implementation of corrective action to mitigate delay as they occur.
• Forward planning in a timely fashion to ensure key elements such as material requisition, plant requisition & stats booking are delivered to programme dates.
• Quality inspections and records are completed, and the project is delivered to quality requirements including compliance with statutory bodies and current legislation.
• Project status reports are accurate and available to demonstrate progress against plan.
• Proactive responsibility of preliminary budgets and expenditure is evident through management and control of labour, materials, sub-contractor costs etc.
• The construction and development is controlled in accordance with the drawings, schedules, ERs and specification provided.
• Ensure the construction complies with the relevant statutory bodies and current legislation.
• Effective labour and call off schedules are in place in compliance with approved budgets.
• The project team is managed effectively and work in a collaborative way to reach target.
• Everybody on site is treated with dignity and respect, and have equality of opportunity.

Skills, Experience and Attributes:

• HND/Degree level qualification or equivalent.
• Experience of delivering projects up to £5m from inception to completion.
• Experience in multi-phase, mixed use projects.
• Broad knowledge of all trades.
• Thorough knowledge of the construction process.
• Demonstrate sound understanding of relevant H&S practices and regulations, and is able to promote a safe working environment.
• Site Management experience including management of contractors and external partners.
• Previous people management experience at minimum supervisory level in a Construction setting.
• Excellent delegation skills and experience of leading and motivating teams.
• Ability to prepare site-specific risk assessments and method statements.
• Demonstrates a full understanding of the sub-contractor order to minimise sub-contractor variation instructions.
• Has experience of engaging and consulting with contract surveyors, sub-contractors and relevant partners/stakeholders to work collaboratively to deliver the project.
• Competent with project planning, with commercial acumen.
• Strong budget management and demonstrates financial awareness.
• Excellent client customer service.
• Good communication, organisation, and planning skills.
• Strong negotiation skills.
• Excellent attention to detail with a desire to succeed.
• Scaffold Inspection.
• Construction Management Fire Safety.
• TWC.
• CSCS.

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