Job Title: Office Administrator
Location: Bristol head office
Role overview:
The Office Administrator / Receptionist is the central point of contact for the regional office, responsible for the smooth day-to-day running of all administrative, front-of-house, and office support functions.
This role operates with a high level of autonomy and ownership, ensuring the office environment is professional, organised, and fully functional at all times, while providing essential administrative support to both office and site-based teams.
Role Scope:
- Act as the first point of contact for all visitors, staff, and external stakeholders
- Take full ownership of office administration and operational organisation
- Maintain efficient systems for document control, filing, and data management
- Support site teams with administrative requirements
- Ensure the office environment is professional, organised, and fully operational
Key Internal/External Relationships:
- Internal: Office staff, Site teams, Directors
- External: Clients, visitors, suppliers, contractors
Key Responsibilities
1. Front of House & Office Coordination
- Deliver a professional and welcoming front-of-house experience
- Manage visitor access, sign-in processes, and meeting arrangements
- Handle incoming calls, enquiries, and correspondence efficiently
- Maintain meeting rooms, reception area, and overall office presentation
- Organise refreshments, lunches, and hospitality for meetings
- Receive and distribute deliveries and post
- First Aid and Fire Marshal duties
- Schedule maintenance repairs and inspections, keeping an up-to-date maintenance schedule with costs and repairs
- Maintain records of maintenance activities, service contracts and compliance documentation for internal and external audits
- Assist with Health & Safety procedures and compliance requirements for internal and external audits
- Support emergency preparedness and business continuity procedures
2. Office Administration & Operations
- Take ownership of all office administrative processes
- Manage diaries, meeting bookings, and room scheduling
- Coordinate couriers, post, and document distribution
- Order and manage office supplies and consumables
- Support onboarding processes (e.g. desk setup, access, building access etc)
- Maintain office systems, trackers, and internal records
- Carry out general administrative duties including typing, printing, photocopying, and document binding
- Provide refreshments and coordinate catering for meetings as required
- Ensure all data input and record-keeping is accurate, up to date, and well organised
- Undertake additional ad hoc administrative tasks to support the wider team and office operations
3. Health, Safety & Compliance
- Work in line with company policies and procedures
- Ensure compliance with data protection and document security standards
- Support health & safety documentation processes where require
Company Expectations
- Work collaboratively and support wider business operations
- Maintain professionalism and uphold company standards
- Comply with all company policies and procedures
- Contribute to continuous improvement across the business
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Office Administrator employer: Hill Group UK
At Hill, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a crucial role in our mission to create sustainable communities. As a Receptionist, you will enjoy a competitive salary, 26 days of holiday, private healthcare, and opportunities for continuous learning, all while being part of a high-performing team that values ambition, collaboration, and impact. Join us in making a meaningful difference in the lives of others while advancing your career in a company that truly invests in its people.
