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- Tasks: Welcome visitors, coordinate meetings, and provide top-notch client care.
- Company: Join Hill Dickinson, a leading firm with a focus on flexible working.
- Benefits: Enjoy 25 days leave, health insurance, and bespoke training opportunities.
- Why this job: Be part of a dynamic team in a vibrant London office.
- Qualifications: Strong communication, organisational skills, and a professional attitude required.
- Other info: Flexible working options available to help balance work and life.
The predicted salary is between 30000 - 42000 £ per year.
Hours: 09:00 – 17:00, Monday to Friday (35 hours per week)
As the winner of two Working Families’ awards for ‘Best UK employer for Flexible Recruitment’ and ‘Best UK employer for Flexible Working Award’, we are happy to consider flexible working opportunities to help you balance your work and home life.
Department: Yachts – Marine Business Group
Location: London – Jermyn Street
Office requirement: 5 days a week
Benefits:
- 25 days’ annual leave
- Birthday privilege day and Christmas shutdown
- Holiday buy, sell and carryover scheme
- 2 charity volunteering or pro bono days
- Flexible, agile and home working
- BUPA
- Permanent health insurance
- Flexible pension scheme
- Medicash
- EAP with access to counselling
- Enhanced family leave policies
- Access to 10 days fully subsidised emergency or back-up care per year
- Life assurance
- Annual travel season ticket loan
- Dress for your day policy
- Bespoke training and development opportunities
- Financial contribution towards home working equipment
Role overview:
Your role as Front of House / Administrator is to ensure the highest level of client care and personal service is provided to all employees, visitors and clients within Hill Dickinson.
The successful candidate will join the Yachts team in London which consists of 17 legal professionals servicing clients across the globe.
Key responsibilities:
- Receive and welcome visitors, liaising with Hill Dickinson hosts and offering hospitality as directed
- Coordinate meetings, conference calls, events, training sessions and arrange and deliver catering where required while demonstrating a keen attention to detail to all elements of service and presentation
- Carry out regular meeting rooms checks including the reception area to make sure that they are tidy and clean at all times to an impeccable standard
- Developing good working relationships with both internal colleagues and external clients and contacts as required, promoting a positive working culture and environment
- Prepare and make drinks for clients and visitors
- Monitor catering levels and order stock as required
- Present a professional image of the firm at all times whilst maintaining a friendly and helpful manner when dealing with clients, potential clients, stakeholders and colleagues
- Act as Fire Marshall for client facing areas
- Undertake any administrative duties which include but are not limited to the following:
- Booking couriers and maintenance of invoice and spreadsheets
- Stationery orders- including supply of branded items and marketing packs for meeting rooms and reception areas
- Regular updating of information in telephone directory lists and company directories within the telephone system and Hill Dickinson Intranet to include new starters
- Maintenance of weekly absence list
- Diary management
- Coordinating team diaries and arranging travel
- Ensuring regular and efficient billing and monitoring retainer arrangements
- General ad-hoc administration tasks
- Draft correspondence and prepare standard documentation
- Carry out copying, archiving, organisation of client files and filing systems, including electronic filing
- Support Monaco Office Manager with ad hoc tasks as required (such as preparing the pre-bills, coordinating the Monaco’s files spreadsheet, preparing Letters of Engagement when needed)
- General support and coordination with Facilities re. office maintenance issues
What we are looking for:
Essential:
- Excellent communication and telephone skills
- Well-practised organisational skills including the ability to prioritise
- Proficient listening skills
- Able to work well under pressure
- The ability to work as part of a team
- The ability to work under their own initiative
- A calm and professional manner
- Flexibility in approach and willingness to work outside of normal hours if business needs dictate
- Able to produce accurate work with strong attention to detail
Front of House / Administrator in London employer: Hill Dickinson
Contact Detail:
Hill Dickinson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Administrator in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about client care and personal service, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate that you can handle the busy environment at Hill Dickinson.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House / Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Front of House / Administrator role. Highlight your organisational skills and any experience in client-facing roles. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for Hill Dickinson. Don’t forget to mention your flexibility and willingness to adapt to our dynamic environment.
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take pride in their work, so let that shine through in your written application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our fantastic team at Hill Dickinson!
How to prepare for a job interview at Hill Dickinson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Front of House / Administrator role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is essential for this role, prepare examples of how you've effectively communicated in previous positions. Whether it's dealing with clients or coordinating with colleagues, having specific anecdotes ready will demonstrate your ability to excel in a client-facing environment.
✨Demonstrate Organisational Prowess
Highlight your organisational skills during the interview. You might be asked how you prioritise tasks or manage multiple responsibilities. Be ready to discuss tools or methods you use to stay organised, as this will reassure the interviewer that you can handle the demands of the role.
✨Emphasise Flexibility and Teamwork
The job requires flexibility and the ability to work well in a team. Share experiences where you've adapted to changing circumstances or collaborated successfully with others. This will show that you're not only a team player but also someone who can thrive in a dynamic work environment.
