Operations Lead – Security & Health & Safety in Liverpool

Job role: Operations Lead – Security & Health & Safety

Hours: Monday to Friday, 09:00 - 17:00 (35 hours per week)

Happy to talk flexible working

Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2025 for the second year running and so, we are happy to consider flexible working opportunities to help you balance your work and home life.

Team: Operations

Location: Liverpool (with the expecation to attend other UK offices)

Role overview

Introduction to the role:

Reporting to the UK Operations Manager, and in conjunction with the wider Operations team, the Operations Lead - Security & Health & Safety role is responsible for delivering comprehensive Security and Health & Safety services across all office locations. The position supports the development and implementation of firm-wide policies, ensures compliance with relevant legislation, and contributes to operational excellence through administrative support, project involvement, and space management.

Key responsibilities:

• Ensure CCTV and access control systems are fully operational, working closely with vendors and onsite contacts.
• Manage the access card system for new starters, leavers, and internal movements.
• Maintain Security records and documentation in line with legislative requirements.
• Maintain and update office floor plans and associated documentation using CAD, Adobe, and Excel.
• Support space planning initiatives and ensure accurate records are kept.
• Maintain H&S records and documentation in line with legislative requirements.
• Support ISO audits and ensure the upkeep of compliance documents, permits, and assessments.
• Coordinate and complete DSE and pregnant worker assessments.
• Administer H&S training, inductions, and formal record keeping.
• Investigate workplace accidents and maintain incident records.
• Replenish H&S supplies and manage firm-wide inventory records.
• Maintain and review lists of first aiders and fire marshals, ensuring monthly checks are completed in accordance with the Health and Safety (First-Aid) Regulations 1981 and the Regulatory Reform (Fire Safety) Order 2005
• Act as the point of contact for fire drills and evacuations, liaising with landlords and internal stakeholders.
• Support the wider Operations team as required.
• Manage supplier contracts and monitor performance against KPIs.
• Process invoices and support procurement activities.

What are we looking for:

Important criteria:

• H&S qualifications or experience
• Experience in Security systems and processes
• Operations/Facilities experience and/or relevant qualifications
• Good IT skills
• Flexibility in approach and willingness to work outside normal office hours, if required
• Good organisational skills and diary management
• Maintenance awareness / experience
• Willingness to work with an support the wider Operations team.
• Good customer service skills
• Ability to operate in a busy environment and work under pressure
• Accuracy and attention to detail
• Willingness to attend other UK offices when required

It would be beneficial for you to have some of the following:

• Invoicing and administration experience
• Helpdesk experience
• Administration/practical support experience
• Estates/building management experience
• Vendor management/procurement
• Assisting with control of central budget
• Quality control
• Business continuity
• Change management
• Environmental, social, and governance (ESG) awareness

If you don't meet all of the criteria above but feel that you could add real value to Hill Dickinson, we encourage you to apply and if successful, we can help you develop along the way.

Equality, Diversity and Inclusion

Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.

We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths.

Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx.

Disability Support

We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process.

At Hill Dickinson, we welcome applications from individuals that are looking to return to the law as well as all routes to qualification, with both the SRA and CILEx.

All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.