Job role: Knowledge Management Paralegal
Hours: Monday to Friday, 09:00 - 17:00 (35 hours per week)
Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2025 for the second year running and so, we are happy to consider flexible working opportunities to help you balance your work and home life.
Team: Legal Tech and Innovation, Knowledge Management
Location: Liverpool, Leeds or Manchester
Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.
Here are some examples of what we offer:
- Annual leave starting at 25 days
- Annual bonus scheme
- Birthday privilege day and Christmas shutdown
- Holiday buy, sell and carryover scheme
- 2 charity volunteering or pro bono days
- Optional private medical insurance via BUPA
- Annual fitness allowance
- Flexible pension scheme
- ISA saving scheme and independent financial advice
- Electric or hybrid vehicle lease scheme
- Medicash
- EAP with access to counselling
- Enhanced family leave policies
- Access to confidential, expert support via Fertifa in relation to reproductive health and wellbeing
- Access to 10 days fully subsidised emergency or back-up care per year via Bright Horizons
- Life assurance
- Group income protection
- Annual travel season ticket loan
- Hybrid working and dress for your day policy
- Bespoke training and development opportunities
Role overview
Introduction to the role:
The KM Paralegal will provide operational support across the Knowledge function, ensuring information, processes and KM assets are well maintained and effectively used. This is a graduate-level role designed for someone with strong technical confidence and an interest in developing a career in Knowledge.
The post holder will work closely with the Knowledge Lead, the Information Services team, PSLs and colleagues across the firm. They will support KM activity and contribute to the smooth running of KM systems, AI and automation initiatives, training and related projects.
Key responsibilities:
- Support the organisation and upkeep of KM materials at an operational level, ensuring information is stored and structured appropriately.
- Assist with day-to-day activity across the firm’s KM systems, helping to maintain consistency, organisation and usability.
- Help colleagues use KM systems and resources effectively by responding to queries, preparing practical guidance and coordinating appropriate support where needed.
- Act as the first-draft contributor for KM automation projects by gathering structured inputs and supporting clear communication between lawyers and the automation team.
- Carry out initial checks on automated content to ensure alignment with KM source materials before escalating it for review.
- Support the testing and ongoing improvement of AI-enabled KM solutions by gathering feedback, checking outputs against trusted source materials and documenting issues or opportunities.
- Monitor updates from KM subscription services and route relevant items to PSLs, the Information Services team or the Knowledge Lead.
- Support KM projects and initiatives through coordination, gathering and structuring inputs, preparing materials, tracking actions and maintaining project documentation.
- Assist with internal engagement and training activities that promote the effective use of KM systems and resources including the creation and maintenance of practical training materials, user guides and supporting documentation for KM systems, tools and processes.
What are we looking for:
Important criteria:
- Degree in law or related legal discipline.
- Strong technical confidence and willingness to develop deeper expertise in KM tools, processes, and systems.
- Strong attention to detail and accuracy when handling structured information.
- Clear communication skills with the ability to work effectively with lawyers and business services teams.
- Strong organisational skills and the ability to manage routine tasks reliably and methodically.
- Genuine interest in Knowledge Management, legal operations, or legal information work.
- Curiosity and willingness to grow into more specialist KM responsibilities over time.
If you don't meet all of the criteria above but feel that you could add real value to Hill Dickinson, we encourage you to submit an application and if successful, we can help you develop along the way.
Equality, Diversity and Inclusion
Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.
We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths.
Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx.
Disability Support
We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process.
At Hill Dickinson, we welcome applications from individuals that are looking to return to the law as well as all routes to qualification, with both the SRA and CILEx.
All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
