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- Tasks: Welcome visitors, coordinate meetings, and provide top-notch client care.
- Company: Join a leading marine business group in a vibrant London office.
- Benefits: Enjoy 25 days annual leave, flexible working, and bespoke training opportunities.
- Why this job: Be the face of the company and make a real impact on client experiences.
- Qualifications: Strong communication skills and a knack for organisation are essential.
- Other info: Dynamic team environment with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Hours: 09:00 – 17:00, Monday to Friday (35 hours per week)
Department: Yachts – Marine Business Group
Location: London – Jermyn Street
Office requirement: 5 days a week
Benefits:
- 25 days’ annual leave
- Birthday privilege day and Christmas shutdown
- Holiday buy, sell and carryover scheme
- 2 charity volunteering or pro bono days
- Flexible, agile and home working
- BUPA
- Permanent health insurance
- Flexible pension scheme
- Medicash
- EAP with access to counselling
- Enhanced family leave policies
- Access to 10 days fully subsidised emergency or back-up care per year
- Life assurance
- Annual travel season ticket loan
- Dress for your day policy
- Bespoke training and development opportunities
- Financial contribution towards home working equipment
Your role as Front of House / Administrator is to ensure the highest level of client care and personal service is provided to all employees, visitors and clients within Hill Dickinson.
The successful candidate will join the Yachts team in London which consists of 17 legal professionals servicing clients across the globe.
Key responsibilities:
- Receive and welcome visitors, liaising with Hill Dickinson hosts and offering hospitality as directed
- Coordinate meetings, conference calls, events, training sessions and arrange and deliver catering where required while demonstrating a keen attention to detail to all elements of service and presentation
- Carry out regular meeting rooms checks including the reception area to make sure that they are tidy and clean at all times to an impeccable standard
- Develop good working relationships with both internal colleagues and external clients and contacts as required, promoting a positive working culture and environment
- Prepare and make drinks for clients and visitors
- Monitor catering levels and order stock as required
- Present a professional image of the firm at all times whilst maintaining a friendly and helpful manner when dealing with clients, potential clients, stakeholders and colleagues
- Act as Fire Marshall for client facing areas
- Undertake any administrative duties which include but are not limited to the following:
- Booking couriers and maintenance of invoice and spreadsheets
- Stationery orders- including supply of branded items and marketing packs for meeting rooms and reception areas
- Regular updating of information in telephone directory lists and company directories within the telephone system and Hill Dickinson Intranet to include new starters
- Maintenance of weekly absence list
- Diary management
- Coordinating team diaries and arranging travel
- Ensuring regular and efficient billing and monitoring retainer arrangements
- General ad-hoc administration tasks
- Draft correspondence and prepare standard documentation
- Carry out copying, archiving, organisation of client files and filing systems, including electronic filing
- Support Monaco Office Manager with ad hoc tasks as required (such as preparing the pre-bills, coordinating the Monaco’s files spreadsheet, preparing Letters of Engagement when needed)
- General support and coordination with Facilities re. office maintenance issues
What we are looking for:
- Excellent communication and telephone skills
- Well-practised organisational skills including the ability to prioritise
- Proficient listening skills
- Able to work well under pressure
- The ability to work as part of a team
- The ability to work under their own initiative
- A calm and professional manner
- Flexibility in approach and willingness to work outside of normal hours if business needs dictate
- Able to produce accurate work with strong attention to detail
Front of House / Administrator employer: Hill Dickinson
Contact Detail:
Hill Dickinson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hill Dickinson. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Front of House / Administrator. Remember, they want to see your personality shine through, so don’t be afraid to let your enthusiasm show!
✨Tip Number 3
Dress for success! Even though they have a 'dress for your day' policy, it’s always better to err on the side of professionalism for an interview. A smart outfit can boost your confidence and make a great first impression on your potential employers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Front of House / Administrator role. Highlight your organisational skills and any experience in client-facing roles to show us you’re the perfect fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join our Yachts team and how your background makes you an ideal candidate. Keep it friendly and professional, just like the role requires.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and colleagues, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Hill Dickinson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Front of House / Administrator role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As this role requires excellent communication, be prepared to demonstrate your skills during the interview. Practice clear and concise responses, and consider sharing examples of how you've effectively communicated in previous roles. This will highlight your ability to interact well with clients and colleagues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and organisational skills. Think of situations where you've had to manage multiple tasks or handle difficult clients. Prepare specific examples that showcase your ability to stay calm under pressure and maintain a professional image.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the company culture, or opportunities for training and development. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
