Legal Innovation and Transformation Manager

Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Birmingham, Hong Kong, Leeds, Limassol, Liverpool, London, Manchester, Monaco, Newcastle, Piraeus and Singapore. With more than 1000 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work to all forms of commercial litigation.

Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.

Hours: Monday to Friday, 09:00 - 17:00 (35 hours per week). Happy to talk flexible working.

Location: Flexible, but regular attendance at Liverpool office is required.

Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people. Here are some examples of what we offer:

• Annual leave starting at 25 days
• Birthday privilege day and Christmas shutdown
• Holiday buy, sell and carryover scheme
• 2 charity volunteering or pro bono days
• Optional private medical insurance via BUPA
• Annual fitness allowance
• Flexible pension scheme
• ISA saving scheme and independent financial advice
• Electric or hybrid vehicle lease scheme
• Medicash
• EAP with access to counselling
• Enhanced family leave policies
• Access to 10 days fully subsidised emergency or back-up care per year
• Life assurance
• Group income protection
• Annual travel season ticket loan
• Hybrid working and dress for your day policy
• Bespoke training and development opportunities
• Financial contribution towards home working equipment

Role Overview: This is an exciting opportunity for an experienced mid-senior individual to lead our legal technology, innovation, and transformation initiatives. Reporting to the Head of Legal Technology and Innovation, the Legal Innovation and Transformation Manager will drive the development and delivery of forward-thinking legal solutions that enhance service delivery for lawyers and clients alike.

The role involves collaboration with legal teams, the internal IT function, and external legal tech vendors, as well as line management of a growing team of Legal Automation Engineers.

Key Responsibilities

• Act as a trusted innovation partner to legal practice groups, promote legal technology adoption, legal process transformation, knowledge management and data governance.
• Build strong relationships with internal stakeholders (including lawyers, IT, PMO and Risk and Compliance), as well as external vendors, to scope and deliver impactful, value-driven initiatives.
• Support the design and management of a legal innovation roadmap aligned with business and client strategy.
• Champion a culture of continuous improvement and experimentation within legal service delivery.
• Identify, evaluate, and implement innovative legal technology solutions in response to firm and client needs.
• Implement and facilitate transformation and change management best practice across multi-disciplinary teams.
• Keep abreast of emerging technologies, legal trends, and best practices in legal operations and innovation.
• Lead, mentor and grow a team of Legal Automation Engineers, ensuring effective project delivery and professional development.

What Are We Looking For

• Proven experience in legal technology, legal process improvement and/or innovation/transformation within professional services.
• Practical understanding of legal processes, legal service delivery, and client engagement within a law firm context.
• Strong stakeholder management and communication skills, with the ability to influence at all levels.
• Experience managing/mentoring a high-performing team.
• Excellent analytical and problem-solving skills.
• Creative, pragmatic, and commercially minded.
• Strong communication and leadership abilities.
• A commitment to high-quality work and attention to detail.
• Proven ability to seek solutions to problems that may arise, as well as the ability to deal with issues independently and effectively.
• Flexibility in approach and the ability to reprioritise in order to meet expectations.
• Responsive to changing environments.
• Competent in assessing risk and implementing solutions.
• Excellent IT skills, including knowledge and experience of a range of relevant technology tools.
• Willingness to travel.

Equality, Diversity and Inclusion: Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief. We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths. Hill Dickinson is an equal opportunities employer.

Disability Support: We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know.

Values: Trust – Respect – Innovation – Collaboration.