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- Tasks: Join our dynamic team to manage and enhance IT infrastructure across multiple locations.
- Company: Hill Dickinson, a forward-thinking firm with a commitment to innovation and inclusivity.
- Benefits: Enjoy 25 days annual leave, flexible working, and a range of health and wellness perks.
- Other info: Opportunities for professional development and a supportive workplace culture.
- Why this job: Work with cutting-edge technologies and make a real impact in a collaborative environment.
- Qualifications: Strong understanding of VMware, Microsoft Azure, and networking fundamentals required.
The predicted salary is between 35000 - 45000 £ per year.
Hours: Monday to Friday, 08:00 - 18:00 (35 hours per week). Happy to talk flexible working. Flexibility in working hours is a requirement and you can expect that additional hours, evening and possibly weekend work may be required to meet deadlines and fulfil all the obligations of the role to the required level. Participation in a shift rotation / out of hour’s service is a requirement for this role. Travel to all offices and some client sites will be required from time to time.
Location: Liverpool or Manchester
Benefits:
- Annual leave starting at 25 days
- Annual bonus scheme
- Birthday privilege day and Christmas shutdown
- Holiday buy, sell and carryover scheme
- 2 charity volunteering or pro bono days
- Optional private medical insurance via BUPA
- Annual fitness allowance
- Flexible pension scheme
- ISA saving scheme and independent financial advice
- Electric or hybrid vehicle lease scheme
- Medicash EAP with access to counselling
- Enhanced family leave policies
- Access to confidential, expert support via Fertifa in relation to reproductive health and wellbeing
- Access to 10 days fully subsidised emergency or back-up care per year via Bright Horizons
- Life assurance
- Group income protection
- Annual travel season ticket loan
- Hybrid working and dress for your day policy
- Bespoke training and development opportunities
- Financial contribution towards home working equipment
Role Overview: Hill Dickinson have embarked on an ambitious consolidation and upgrade roadmap, that will see most services aligned with the IT and Business Strategy. As a result, you will be working with some of the latest technologies on the market and given the opportunity to manage and own the technical delivery of our projects. Where possible, training will also be provided on new and emerging technologies to allow you to support them in full. The successful candidate will report to the Service Delivery Manager – Infrastructure and form part of our technical infrastructure team, who pride themselves in the successful delivery of infrastructure and application-based projects.
Introduction to the team: The Infrastructure Team are a dynamic team of IT professionals based across Liverpool and Manchester and Singapore. The team are responsible for the delivery of technical projects, management and BAU upkeep of the firm’s infrastructure, applications, and SQL (Managed by a dedicated SQL function). We are currently working with some of the latest technologies in the market, including Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. You can guarantee no two days will be the same and the workload is varied.
Key Responsibilities:
- Work closely with the Service Delivery Manager – Infrastructure to develop and maintain the operational infrastructure / IT systems that Hill Dickinson offers across their UK and International Offices.
- Support Project Managers giving technical guidance to enable the smooth implementation of services and products into the Hill Dickinson architecture through the project lifecycle RFP through to BAU support.
- Act as a point of escalation to Infrastructure Analysts and support them in identifying, troubleshooting, and resolving complex issues.
- Embrace change defined by the Hill Dickinson IT project roadmap.
- Support the IT departmental policies for the organisation, which includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing.
- Work in a collaborative way with all IT teams to support the implementation of the IT vision and strategy.
- Proactively contribute to knowledge transfer to the Infrastructure Analysts and IT Service Desk to move repetitive and well‑documented tasks to this team.
- Create and maintain systems design and configuration documentation, including creating and maintaining test plans and recovery methods for all systems.
- Keep up to date on infrastructure and security trends, developments and the associated opportunities and contribute to the development of plans to exploit those trends to improve the IT service delivery to the firm.
What Are We Looking For:
Important criteria:
- A strong understanding of VMware management and maintenance.
- A strong understanding of Microsoft Azure including Entra and application configuration.
- A strong understanding of Microsoft Server technologies and associated services, including Server 2016, 2019 and 2022.
- A good level of networking knowledge, from a troubleshooting and routing perspective.
- Basic switch configuration knowledge would be desirable.
- An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point / recovery time objectives.
- Microsoft Active Directory, DHCP, DNS, Sites / Services, and native replication technologies.
- Windows file services including DFSR.
- A strong understanding of applications, HA technologies and how we can make our applications highly available for BC / DR purposes.
- A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine‑tune service monitoring to correctly alert and give statistics on availability and performance.
- A good understanding of telephony and phone systems, including SIP trunking and routing.
- An understanding / reference in the use of change management / problem management.
- A strong understanding of technical workloads and an analytical focus on troubleshooting, time, and task management.
It would be beneficial to have some of the following:
- ITIL v3 Foundation
- Microsoft Certified: AZ-900
- Microsoft Certified: AZ-104
- Microsoft Certified: AZ-700
- Office 365 – Exchange Online / Teams / Intune
- Microsoft Single Sign on (Native Azure / SAML) and Multi‑Factor Authentication
- Microsoft Azure, including deploying and managing of Azure virtual machines
- Mimecast
- Hyper‑V Datacentre technologies including power and cooling to achieve an efficient and green datacentre footprint.
- An interest in Cyber / Information security
- iManage10 / Cloud / Share
- Remote Desktop Services
- Any prior experience with FortiGate firewalls
- Aderant
- BigHand
Equality, Diversity and Inclusion: Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief. We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths. Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx.
Disability Support: We are a Disability Confident employer. If there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process. All successful candidates will be subject to our standard pre‑employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Infrastructure Analyst in Manchester employer: Hill Dickinson LLP
Contact Detail:
Hill Dickinson LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Hill Dickinson on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your knowledge of VMware, Microsoft Azure, and networking basics. We want you to feel confident when discussing your skills during the interview.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled complex issues in the past. This will demonstrate your analytical focus and ability to manage technical workloads effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Hill Dickinson.
We think you need these skills to ace Infrastructure Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Analyst role. Highlight your experience with VMware, Microsoft Azure, and any relevant technologies mentioned in the job description. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your flexibility and willingness to adapt to changing demands.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We love candidates who can think on their feet and come up with innovative solutions, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Hill Dickinson LLP
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VMware, Microsoft Azure, and server technologies. Be ready to discuss how you've used these in past roles or projects, as this will show your practical experience and understanding of the tools they'll expect you to work with.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous positions. Highlight your analytical approach and how you managed time and tasks effectively. This will demonstrate your ability to handle the challenges that come with the Infrastructure Analyst role.
✨Understand the Company Culture
Familiarise yourself with Hill Dickinson's values and commitment to diversity and inclusion. Be ready to discuss how you can contribute to their culture and support their goals, especially in a collaborative environment like the IT Operations team.
✨Ask Insightful Questions
Prepare thoughtful questions about the team's current projects, the technologies they are using, and their future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.