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- Tasks: Bridge the gap between legal practice and business operations, enhancing workflows and driving efficiency.
- Company: Hill Dickinson, a Top Ten Employer for Working Families 2025, values work-life balance.
- Benefits: Enjoy 25 days annual leave, flexible working, and a comprehensive benefits package.
- Why this job: Make a real impact by translating legal requirements into actionable solutions in a dynamic environment.
- Qualifications: Minimum three years as a Technical Business Analyst with strong stakeholder management skills.
- Other info: Join a diverse team committed to equality and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Hours: Monday to Friday, 09:00 - 17:00 (35 hours per week) hybrid working with a minimum of two days per week in the office. Note: Happy to talk flexible working.
Team: Project Management Team
Location: Liverpool
Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people. Here are some examples of what we offer:
- Annual leave starting at 25 days
- Annual bonus scheme
- Birthday privilege day and Christmas shutdown
- Holiday buy, sell and carryover scheme
- 2 charity volunteering or pro bono days
- Optional private medical insurance via BUPA
- Annual fitness allowance
- Flexible pension scheme
- ISA saving scheme and independent financial advice
- Electric or hybrid vehicle lease scheme
- Medicash EAP with access to counselling
- Enhanced family leave policies
- Access to confidential, expert support via Fertifa in relation to reproductive health and wellbeing
- Access to 10 days fully subsidised emergency or back-up care per year via Bright Horizons
- Life assurance
- Group income protection
- Annual travel season ticket loan
- Hybrid working and dress for your day policy
- Bespoke training and development opportunities
- Financial contribution towards home working equipment
Role Overview: Our Technical Business Analysts act as a bridge between legal practice and business operations, translating legal requirements into system/process specifications to improve workflows and drive efficiency. Their role also supports project delivery by ensuring comprehensive documentation is captured and maintained throughout the project lifecycle. This includes defining and documenting scope and deliverables to enable the development of costs and timescales, as well as supporting testing and change control. Effective communication with stakeholders at all levels, including executives and legal partners, is essential. You will be required to work across all Legal Business Groups and Central Service teams, supporting both operational initiatives and internal client-facing transformation projects. The role requires the ability to adapt BA discipline to a legal services environment, ensuring that technical, operational, and client-driven outcomes are aligned with the firm’s strategic objectives.
Key Responsibilities:
- Build strong relationships with stakeholders.
- Lead workshops to capture requirements and map user journeys.
- Assess requirements and processes against the firms’ strategic goals to ensure maximum value.
- Document requirements clearly and simply, using unambiguous language to ensure understanding for all parties.
- Lead on prioritisation of requirements using methods such as weighted scoring.
- Lead stakeholder sessions to playback requirements/wireframes/user journeys.
- Ensure requirements and project success criteria are measurable and testable.
- Support data migration activities.
- Support test preparation and execution.
- Define scope and support the management of change.
- Manage scope and change control throughout projects.
- Assist with training and provide post-go-live support.
- Support client-facing process mapping, requirements gathering and solution design where the firm is delivering technology-enabled services to clients.
- Partner with IT Infrastructure colleagues to ensure all requirements and proposed solutions are technically robust, feasible, and aligned with firm-wide standards.
- Partner with legal tech colleagues and legal teams on client delivery innovation, ensuring requirements are captured accurately and solutions meet client expectations.
What Are We Looking For:
Important criteria:
- Minimum three years’ experience as a Technical Business Analyst.
- Proven experience leading workshops.
- Exceptionally strong stakeholder management skills in complex environments.
- Excellent analytical, problem-solving, and communication skills (written and verbal).
- Experience in translating business problems into actionable user stories.
- Experience in gap analysis and requirements tracking.
- Business process mapping/wireframing experience.
- Experience of working with complex integrated systems.
- Strong understanding of how data flows and is transformed across complex, multi-platform environments.
- Ability to manage multiple projects independently and maintain clarity under pressure.
- Advanced user of Microsoft Excel and Visio.
- Basic SQL skills for data analysis.
- Data mapping experience.
It would be beneficial to have some of the following:
- Knowledge of legal processes and software (such as Aderant, Intapp, IManage etc.)
- Experience of working with data-oriented projects
- Experience of working with APIs
- Experience of PowerBI
- Experience of QA Testing
If you don’t meet all of the criteria above but feel that you could add real value to Hill Dickinson, we encourage you to apply and if successful, we can help you develop along the way.
Equality, Diversity and Inclusion: Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief. We understand that our power as a firm comes from empowering our people and enabling individuals to be themselves at work. Hill Dickinson is an equal opportunities employer. All applications received will be considered based on merit alone and we welcome applications from all suitably qualified individuals regardless of background.
Disability Support: We are a Disability Confident employer. If there is anything that we can do to make your visit easier, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process. All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via DBS. Any offer of employment is conditional upon completion of all checks. Due to high response levels for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Technical Business Analyst - Project Management in Liverpool employer: Hill Dickinson LLP
Contact Detail:
Hill Dickinson LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Business Analyst - Project Management in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to project management and stakeholder engagement. We suggest doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience in business process mapping, requirements gathering, and any relevant projects. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals who can adapt their skills to our legal services environment.
We think you need these skills to ace Technical Business Analyst - Project Management in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Technical Business Analyst. Use the job description as a guide to showcase how your skills align with what we're looking for.
Showcase Your Communication Skills: Since effective communication is key in this role, ensure your written application reflects your ability to convey complex ideas clearly. Use straightforward language and avoid jargon where possible.
Highlight Relevant Experience: Don’t forget to mention any experience you have with stakeholder management, workshops, or project delivery. We want to see how you've successfully navigated similar environments in the past.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Hill Dickinson LLP
✨Know Your Stuff
Make sure you understand the role of a Technical Business Analyst in a legal context. Brush up on your knowledge of legal processes and software like Aderant or IManage, as well as your experience with data mapping and business process mapping. This will help you speak confidently about how you can bridge the gap between legal practice and business operations.
✨Showcase Your Stakeholder Skills
Since strong stakeholder management is key for this role, prepare examples of how you've successfully led workshops or managed complex stakeholder relationships in the past. Think about specific challenges you faced and how you overcame them, as this will demonstrate your ability to communicate effectively at all levels.
✨Be Ready to Discuss Projects
Come prepared to talk about your previous projects, especially those involving data migration or change management. Highlight your analytical skills and how you've translated business problems into actionable user stories. This will show that you can manage multiple projects independently while maintaining clarity under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the firm’s strategic goals and how the role contributes to them. Inquire about their approach to client-facing transformation projects or how they measure project success. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career aspirations.