Hill Dickinson LLP in London seeks a Service Desk 2nd Line Analyst to join our IT Operations team. You will report to the Service Delivery Manager and work across IT Operations and security teams to support users across the UK, Europe, and Asia.
In this role you will troubleshoot issues, maintain SLA targets, share knowledge, and collaborate with Tier 3 and other central support teams. A strong ITIL background and cyber security awareness are advantageous.
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2nd Line IT Service Desk Analyst – Flexible Hours (London) employer: Hill Dickinson LLP
Hill Dickinson LLP is an exceptional employer, offering a dynamic work environment in the heart of London where high-impact deals come to life. With a strong focus on professional development, employees benefit from extensive growth opportunities and a collaborative culture that values innovation and teamwork. The firm’s commitment to excellence in client service, combined with its supportive atmosphere, makes it an ideal place for solicitors looking to advance their careers in real estate law.
