2nd Line IT Service Desk Analyst - Flexible Hours

2nd Line IT Service Desk Analyst - Flexible Hours

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Hill Dickinson LLP

At a Glance

  • Tasks: Provide hands-on second-line IT support and solve varied tech issues.
  • Company: Join Hill Dickinson LLP, a leading legal firm with a dynamic IT team.
  • Benefits: Enjoy flexible hours, a 35-hour week, and a supportive work environment.
  • Other info: Opportunity to work across the UK and Europe in a vibrant legal context.
  • Why this job: Make a real difference in a collaborative setting while enhancing your IT skills.
  • Qualifications: Experience in IT support and a passion for problem-solving.

The predicted salary is between 30000 - 40000 Β£ per year.

Hill Dickinson LLP is seeking a Service Desk 2nd Line Analyst in London to join our IT Operations team.

You will provide hands-on second-line support and collaborate with colleagues across the UK and Europe on varied IT issues.

The role offers a 35-hour week with flexible working options and a mix of shifts, focusing on delivering high-quality ITIL-aligned service and proactive problem solving for a legal environment.

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2nd Line IT Service Desk Analyst - Flexible Hours employer: Hill Dickinson LLP

Hill Dickinson LLP is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. As a Paralegal in the Healthcare and Public Law team, you will have the opportunity to grow professionally while contributing to meaningful projects within the NHS, all set in the vibrant community of Preston. With a commitment to employee development and a collaborative environment, this role promises a rewarding career path for those passionate about public health law.

Hill Dickinson LLP

Contact Details:

Hill Dickinson LLP Recruitment Team

We think you need these skills to ace 2nd Line IT Service Desk Analyst - Flexible Hours

2nd Line Support
ITIL
Problem Solving
Collaboration
Technical Support
Communication Skills
Flexibility