Estates Officer - Field-Based

This role is field-based and is to cover the Company's Care Homes throughout the North East of England. We are looking for an Estates Officer to oversee and support the maintenance team in our North East Care Homes. You will be working closely with the Estates Manager, maintenance staff, Home Managers and Senior Managers to carry out day-to-day maintenance on the Group's Homes, their services and grounds in order to ensure that the Group's Homes are maintained in a safe and efficient functional order both internally and externally.

About The Role

• Proven ability to work on own initiative and work as part of a team
• A commitment to a service, which provides support to vulnerable individuals, and which is respectful and according to the individuals' wishes
• Basic computer skills
• Good communication skills, both written and verbal
• Ability to communicate effectively with Clients, colleagues, Managers and other persons with a legitimate interest in the service
• Decorating skills
• Enhanced DIY skills
• Ability to stay away from home as required
• Ability to work throughout the whole group as required

Desired

• Flexible and innovative approach to working
• Knowledge and understanding of issues relating to older people
• Decision-making skills
• Health and safety at work act understanding

Experience Required

• Experience of care home maintenance in previous role
• Proven ability to complete day-to-day repairs and maintenance to a safe & high standard
• Car Driver

Desired

• Experience of working in a care/support setting; ideally within older people's services

Education, Specialist Knowledge and Qualifications

• Good general education
• Working knowledge of health and safety issues
• Current, valid driving licence

Desired

• Mandatory training qualifications e.g. fire safety, first aid, manual handling, and Health & Safety awareness

Other Required

• Satisfactory Enhanced DBS
• Self-motivation and flexibility
• Commitment to the aims & objectives of Hill Care Ltd
• Knowledge and commitment regarding Equal Opportunities
• A commitment to undertake training and development as required
• Honesty, reliability and trustworthiness

Main Responsibilities

• Maintain the Group's Care Homes internally and externally by completing basic repairs as and when required in a safe manner.
• Carry out all the duties of the Homes Maintenance person in their absence or when a post is vacant.
• As required, complete all homes recording documentation as per Hill Care standards, reporting immediately, direct to the Home Manager, any issues noted and to the Estates Manager any issues causing concern which need further attention.
• Monitor the work and records of all existing Maintenance Personnel at each visit to ensure the home complies with all legislation.
• In conjunction with the Estates Manager identify Capital Expenditure work required within or outwith a Care Home to ensure its safe continuation of providing care to vulnerable people.
• Report and action any known defects to appliances, damaged furniture / equipment and any other potential hazards directly to the Home Manager, who will advise accordingly.
• Lead the induction and on-site training of new Maintenance personnel in the care home.
• Liaise effectively and professionally with outside contractors to ensure all works required are completed in a timely and safe manner.
• Ensure all works booked in to a care home have a purchase order number before the works commence.
• All expenditure must be approved by the Home Manager (or above) or the Estates Manager.
• Ensure all group-wide projects are implemented as required (eg LED lighting, TMV testing/replacement).
• Travel extensively throughout the whole group as instructed by the Estates Manager.

Budgetary/Financial Control

• Adhere to finance policy when purchasing equipment or materials.

Communication

• Liaise with Estates Manager at all times about the Care Homes and actions required.
• Participate in Team meetings as required.

Training And Development

• Attend mandatory training days/courses, on or off site, as and when required.
• Maintain professional knowledge and competence.

Health and Safety

• Maintain complete and accurate records for all health & safety monitoring, and day-to-day repairs at all times.
• Complete all Maintenance and other records correctly and thoroughly.
• Adhere to manual handling principles at all times.
• Ensure that all equipment and materials used are stored only in accordance with manufacturers instructions.
• Ensure areas in which any work is being done is well ventilated and safe for Clients, Visitors and Staff Members.
• Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
• Understand and ensure the implementation of the Company's Health and Safety policy, and each home's Emergency and Fire procedures.
• Promote safe working practice in the Group's homes.
• Cover for annual leave / absence in the Group as and when appropriate.
• Promote and ensure the good reputation of the Group.
• Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
• Notify the Estates Manager as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
• Ensure the security of the Group's Care Homes is maintained at all times.
• Adhere to all Company policies and procedures within the defined timescales.
• Ensure all equipment is clean and well maintained.
• Carry out any other tasks which may be reasonably assigned to you.
• Be on-call for advice / action in any emergencies which may arise out of hours.
• Where a fault cannot be rectified, provide details of the fault to the Home Manager / Person in Charge or the Estates Manager as soon as possible so that services are not disrupted for lengthy periods and appropriate instructions can be given regarding action to take.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Required Criteria

• Working knowledge of health and safety issues
• Experience of care home maintenance
• Proven ability to complete day-to-day repairs and maintenance to a safe and high standard
• Current, valid driving licence
• Basic computer skills
• Decorating skills
• Enhanced DIY skills
• Good general education

Desired Criteria

• Flexible and innovative approach to working
• Knowledge and understanding of issues relating to older people
• Decision-making skills
• Mandatory training qualifications e.g. fire safety, first aid, manual handling and Health & Safety awareness

About The Company

Welcome to Hill Care. At Hill Care, we provide high-quality residential, nursing, and dementia care that is tailored to the individual needs of each resident and their family. Our experienced, compassionate teams deliver personalised support in safe, comfortable, and homely surroundings. We promote dignity, choice, and independence, creating an environment where residents feel respected, supported and valued.

Why Join Hill Care?

Choosing a care home is a significant decision and so is choosing where you work. We understand the emotional impact that transition can have on families, and we are here to offer the expertise, reassurance and personal support they need. By joining our team, you'll become part of a group that genuinely puts people first. Whether it's residential, nursing, or dementia care, we focus on delivering the right support, at the right time, in the right way and you'll be central to that mission. We're proud of the difference we make every day. If you're compassionate, dedicated, and ready to grow your career in a supportive environment, we'd love to welcome you to the Hill Care family.

Company Culture

At Hill Care, your work has real meaning. Whether you're just starting out or looking to grow your career in care, you can make a difference every single day. We're looking for people who are caring, compassionate, and ready to support older and vulnerable people with dignity and respect. If you have a positive, can-do attitude and want to be part of a team that truly values its staff and residents, then you've come to the right place.

Grow With Us

Many of our senior leaders began their careers as carers and were proud to support others on that same journey. With a wide range of career paths and progression opportunities, you can build a future that works for you.

We Offer

• A clear route for progression into senior and management roles
• Ongoing training and professional development
• A supportive environment that recognises your contribution
• The chance to work in a well-maintained, high-quality home environment

You'll be working in our residents' home and we never forget that. We maintain high standards of care, and in return, we support our teams to grow and thrive.

Is This You?

If you're kind, driven, and want a role where you're truly making a difference, we'd love to hear from you. Join Hill Care, and become part of a team that treats people like family.

Company Benefits

• We provide professional training, personal development, and promotion paths to support and progress you.
• Retirement plan and/or pension, flexible schedule, employee development programmes, free parking, competitive salary, long service recognition, work with charities, social opportunities, employee recognition scheme.

Salary £30,000.00 per year