Commercial Display Presales & Technical Engineer

Commercial Display Presales & Technical Engineer (UK)

Responsibilities:

1. Client-Centric Technical Solutions Design

• Analyze client requirements across diverse industries (retail, corporate, Education) and design tailored commercial display solutions (LED, IFPD, digital signage) that align with technical feasibility, budget, and business objectives.
• Create compelling technical proposals, including system architecture diagrams, product specifications, and ROI-driven value propositions.

2. Pre-Sales Technical Leadership

• Act as the technical bridge between sales teams and clients, delivering product demonstrations, proof-of-concept (PoC) validations, and scenario-based technical consultations.
• Translate complex display technologies (e.g., LED controllers, video wall topologies, CMS integration) into clear, client-facing documentation and presentations.

3. End-to-End Project Enablement

• Collaborate with delivery teams to ensure seamless handover from presales to implementation, providing technical guidance on hardware/software integration, network compatibility, and system optimization.
• Troubleshoot presales-stage technical challenges (e.g., site compatibility assessments, content workflow design) to mitigate risks during deployment.

4. Cross-Functional Collaboration

• Mobilize internal resources (R&D, logistics, engineering) and external partners (system integrators, distributors) to align technical capabilities with project timelines and client expectations.
• Conduct post-project reviews to refine presales processes and enhance solution accuracy.

5. Market-Driven Innovation

• Stay ahead of industry trends and provide feedback to product teams to shape future offerings.

Our ideal candidate:

Essential Requirements:

• Proven Technical Expertise:
• 3+ years in presales engineering, technical consultancy, or solution design roles within the commercial display industry (LED, IFPD, digital signage).
• Hands-on experience with display technologies (e.g., calibration tools, video processors, CMS platforms) and their application in enterprise environments.
• Client-First Mindset:
• Demonstrated ability to translate client pain points into scalable technical solutions, with a portfolio of successful case studies.
• Strong listening skills to uncover implicit requirements (e.g., user adoption barriers, future scalability needs).
• Operational Agility:
• Proficiency in managing multiple presales cycles concurrently, prioritizing tasks in fast-paced scenarios (e.g., retail rollouts, event-driven deadlines).
• Experience with project management tools and CRM systems.
• Technical & Communication Excellence:
• Deep knowledge of AV/IT integration, network protocols, and display calibration standards.
• Ability to simplify technical jargon for non-technical stakeholders while maintaining precision in internal communications.

Preferred Qualifications:

• Certifications in AV technologies (CTS) or project management (PMP, Agile).