Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support partners through the customer journey, ensuring top-notch technical outcomes.
- Company: Join a leading tech company focused on innovative solutions and partner success.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing technical capabilities and supporting exciting projects.
- Qualifications: Experience in technical support and a knack for problem-solving.
- Other info: Dynamic role with travel opportunities and a chance to showcase your skills.
The predicted salary is between 28800 - 48000 £ per year.
The job holder plays a critical role in supporting partners throughout the entire customer journey — from pre-sales solution design to post-sales delivery — ensuring high-quality, reliable technical outcomes every step of the way. Beyond external support, this role is also about sharing expertise internally, raising technical capability across the organisation and helping teams consistently deliver professional, high-value technical services.
Pre-Sales
- Maintain and develop the companies adopted CRM system ensuring all data relating to customers, projects and support tickets are accurate and up to date.
- Identify and support the training and development needs within partners and customers through sales team requests and regular consultations.
- Opportunistically pursue additional business development opportunities within partners and customers leading to the increased use of Hikvision products and solutions.
- Support of company events, this includes but not limited to pre build, installation & manning of the event.
Post-Sales
- Provide ‘on-site’ technical support to distribution partners and installers where required in the UK and Ireland only when requested by Line Manager or the Technical Director.
- Support and resolve any technical issues related to Hikvision solutions & project related products, and liaison with colleagues in local or worldwide locations if and when necessary.
- Monitor and report on technical support activities and provide relevant management information when requested.
- Assisting in designing and expanding training and development programs based on both the organisation’s and the individual’s needs.
- Deliver and support demonstrations, training and exhibitions or roadshows relating to Hikvision products and solutions.
Fluent in Microsoft Office applications including Excel, Word, and PowerPoint. Network/IT basic knowledge. High flexibility to work onsite or office and ready to travel on short notice.
Sales Technical Engineer in Birmingham employer: Hikvision UK & Ireland
Contact Detail:
Hikvision UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Technical Engineer in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical knowledge and be ready to discuss how you've solved problems in the past. Use real examples that highlight your skills in pre-sales and post-sales support, as this is key for a Sales Technical Engineer role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining us at StudySmarter!
We think you need these skills to ace Sales Technical Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Technical Engineer role. Highlight your experience with CRM systems, technical support, and any relevant training you've provided. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and how your skills align with our mission at StudySmarter. Don’t forget to mention your flexibility and readiness to travel – it’s a big plus for us!
Showcase Your Technical Skills: We’re looking for someone who can hit the ground running. Be sure to include any specific technical skills or experiences that relate to Hikvision products and solutions. The more relevant, the better!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Hikvision UK & Ireland
✨Know Your Tech Inside Out
As a Sales Technical Engineer, you'll need to demonstrate your technical expertise. Brush up on Hikvision products and solutions, and be ready to discuss how you've used them in past roles. Show that you can troubleshoot and provide solutions effectively.
✨Master the CRM System
Familiarise yourself with CRM systems, especially if you have experience with the one the company uses. Be prepared to discuss how you've maintained accurate data and supported sales processes in previous positions. This shows you're detail-oriented and understand the importance of data.
✨Showcase Your Training Skills
Since this role involves training partners and customers, think of examples where you've successfully delivered training or support. Highlight your ability to adapt your teaching style to different audiences, as this will be crucial for the job.
✨Be Ready to Discuss Flexibility
This position requires high flexibility for onsite work and travel. Prepare to talk about your past experiences with travel and working in various environments. Emphasise your adaptability and willingness to go the extra mile for customer satisfaction.
