At a Glance
- Tasks: Guide tours and provide exceptional service in our Visitor Centre this summer.
- Company: Join the Ben Nevis Distillery team and share your passion for whisky.
- Benefits: On-the-job training and employee benefits included.
- Other info: 35 hours per week in a vibrant, engaging environment.
- Why this job: Immerse yourself in whisky traditions while creating memorable experiences for visitors.
- Qualifications: Must be 18+, with excellent communication and customer service skills.
The predicted salary is between 12 - 15 € per hour.
Summer position guiding tours around the distillery and providing services in our Visitor Centre. 35 Hours per week.
We are looking to recruit an enthusiastic individual to join our Visitor Centre Team for this summer, gaining knowledge about the traditions of malt whisky production and expertise in welcoming the public. You will be responsible for taking our visitors safely on a journey through the whisky making areas of the distillery and for sharing your love and passion for our whisky with them.
This role requires the post holder to be 18 or over and to be able to provide a first class customer experience to our visitors. The applicant will receive on the job training and employee benefits.
If you have excellent communication skills and a great customer service ethos to make certain our visitors have a remarkable and memorable experience at the Ben Nevis Distillery feel free to apply.
If you would like to discuss this opportunity, please contact Peter Davison, Operations Manager on 01397 702476. Applicants should send a CV to Peter Davison, Ben Nevis Distillery, Lochy Bridge, Fort William PH33 6TJ or to peter@bennevisdistillery.com.
Visitor Centre Staff - Summer Role employer: Hijobs
At Ben Nevis Distillery, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Visitor Centre Staff member, you will not only gain hands-on experience in the fascinating world of malt whisky production but also enjoy comprehensive training and employee benefits that support your growth. Located in the stunning surroundings of Fort William, this summer role offers a unique opportunity to connect with visitors while sharing your passion for whisky in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Centre Staff - Summer Role
✨Tip Number 1
Get to know the distillery inside out! Before your interview, take some time to learn about the whisky-making process and the history of Ben Nevis Distillery. This will not only impress your interviewers but also show your genuine enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing a first-class customer experience, try rehearsing how you would guide a tour or answer common visitor questions. We want you to feel confident and ready to share your passion for whisky!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects who you are. We’re looking for someone enthusiastic and friendly, so let that shine through in your cover letter or during any interviews.
✨Tip Number 4
Don’t hesitate to reach out! If you have any questions about the role or the application process, give Peter a call. It shows initiative and can help you stand out from other candidates. Plus, it’s a great way to get insider info!
We think you need these skills to ace Visitor Centre Staff - Summer Role
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for whisky and customer service shine through. We want to see that you're excited about guiding tours and sharing your love for our distillery!
Tailor Your CV:Make sure your CV highlights any relevant experience in customer service or guiding roles. We’re looking for someone who can provide a first-class experience, so showcase those skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication skills come across well in your writing.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly!
How to prepare for a job interview at Hijobs
✨Know Your Whisky
Before the interview, brush up on your knowledge of malt whisky production. Familiarise yourself with the distillery's history and the whisky-making process. This will not only impress the interviewer but also show your genuine enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a great experience for customers. This is key for a role that focuses on creating memorable experiences for visitors.
✨Practice Your Communication
Since this role involves guiding tours and interacting with the public, practice speaking clearly and confidently. You might even want to rehearse a short tour script or a brief introduction about yourself to showcase your communication skills during the interview.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
