Receptionist/Administrator
Receptionist/Administrator

Receptionist/Administrator

Sunderland Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a receptionist/administrator, handling calls and booking patient appointments.
  • Company: Be part of a supportive medical practice with a dedicated team of professionals.
  • Benefits: Enjoy flexible hours, training opportunities, and a friendly work environment.
  • Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare administration.
  • Qualifications: No prior experience needed; we provide training for the right candidate.
  • Other info: Contact us for an application form and job description!

The predicted salary is between 24000 - 36000 £ per year.

We are looking for a full time or would consider part time work for a receptionist / administrator. Experience in medical reception work or administration would be advantageous but not necessary as training can be provided

This job entails a variety of different aspects of work, including answering phones, booking patients in for appointments with various clinicians, dealing with customers as they come into the practices, filing etc, working with specific software to carry these duties out .

We have 5 reception staff , 6 dispensers, 1 nurse and 1 HCW as well as 2 GP Partners and a Practice Manager and an Assistant Practice Manager, working various hours and days,

For an application form and job description please contact Diane Watt, Practice Manager, diane.watt2@nhs.scot , 01847 821205 or Angela Cormack, Assistant Practice Manager, angela.cormack@nhs.scot, 01955 611205

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Receptionist/Administrator employer: Hijobs

Join our dedicated team as a Receptionist/Administrator in a supportive and collaborative environment where your contributions truly matter. We offer comprehensive training, flexible working hours, and opportunities for professional growth within our friendly practice, ensuring you feel valued and empowered in your role. Located in a vibrant community, we pride ourselves on fostering a positive work culture that prioritises employee well-being and development.
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Contact Detail:

Hijobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist/Administrator

✨Tip Number 1

Familiarise yourself with the specific software used in medical reception. Even if you haven't worked in a medical setting before, having a basic understanding of common systems can give you an edge during interviews.

✨Tip Number 2

Practice your communication skills, especially in a customer service context. As a receptionist, you'll be the first point of contact for patients, so being able to convey information clearly and kindly is crucial.

✨Tip Number 3

Research the practice and its team. Knowing about the clinicians and the services offered can help you tailor your responses during any discussions, showing that you're genuinely interested in the role.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Receptionist/Administrator

Excellent Communication Skills
Customer Service Skills
Organisational Skills
Attention to Detail
Time Management
Proficiency in Office Software
Ability to Multitask
Problem-Solving Skills
Filing and Record Keeping
Basic IT Skills
Teamwork
Adaptability
Confidentiality Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a receptionist/administrator. Familiarise yourself with the tasks mentioned, such as answering phones and booking appointments, to tailor your application accordingly.

Highlight Relevant Skills: Even if you lack direct experience in medical reception, emphasise transferable skills such as customer service, organisation, and communication. Mention any experience with software or administrative tasks that could be relevant to the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Explain why you want to work in this environment and how your skills can contribute to the team. Personalise it by mentioning the practice and its staff structure.

Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a receptionist/administrator role.

How to prepare for a job interview at Hijobs

✨Research the Practice

Before your interview, take some time to research the practice and its staff. Understanding their values and services will help you tailor your answers and show genuine interest in the role.

✨Prepare for Common Questions

Think about common interview questions for receptionists and administrators, such as how you would handle difficult customers or manage multiple tasks. Practising your responses can help you feel more confident during the interview.

✨Showcase Your Communication Skills

As a receptionist, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing, during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and the software used in the practice. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.

Receptionist/Administrator
Hijobs

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