At a Glance
- Tasks: Lead teams and improve service delivery for our tenants.
- Company: Join a charitable organisation focused on community impact.
- Benefits: Competitive salary, generous leave, and pension contributions.
- Other info: Clear pathways for progression and a collaborative work environment.
- Why this job: Shape services and develop your career during exciting organisational change.
- Qualifications: Experience in team leadership or readiness for your first leadership role.
The predicted salary is between 45505 - 53864 £ per year.
As part of an exciting organisational restructure, we are streamlining our senior management structure, replacing several senior roles with a more focused, modern leadership model. This approach strengthens accountability, brings leadership closer to frontline services, and ensures we are making the best possible use of our resources as a charitable organisation.
As a result, we are creating new Operational Lead (Team Leader) roles across key service areas:
- Housing Management
- Asset Management
- Finance & Corporate Services
- Digital Transformation
These roles will play a vital part in delivering services, supporting teams, and improving outcomes for our tenants.
The Role
Operational Leads will take responsibility for day-to-day service delivery, leading and developing teams, and driving strong, consistent performance. Working closely with senior leaders, you will help turn strategy into practical improvements that make a real difference to tenants.
About You
- An experienced team leader, or ready to step into your first leadership role
- Passionate about delivering high-quality, customer-focused services
- Confident using insight and feedback to improve performance
- A collaborative, values-driven approach
Why Join Us
This is a real opportunity to step into a key leadership role at a time of positive change by helping to shape services while developing your career. Our new structure creates clearer, more accessible leadership pathways and supports long-term progression.
What We Offer
- £45,505 - £53,864 per annum (depending on experience)
- 35-hour working week
- 5.7% employer pension contribution
- 40 days annual leave
Join us at a pivotal time as we reshape our organisation to deliver a strong, sustainable future. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, religion or belief.
Operational Leads - New Leadership Opportunities employer: Hijobs
Contact Detail:
Hijobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Leads - New Leadership Opportunities
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and community services sector. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on new opportunities!
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Tailor your responses to show how your experience aligns with their mission of delivering high-quality, customer-focused services. We want to see your passion shine through!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams or improved performance in previous roles. Highlight your collaborative approach and how you’ve used feedback to drive success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining us during this exciting organisational restructure.
We think you need these skills to ace Operational Leads - New Leadership Opportunities
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Operational Lead role. Highlight your leadership experience and how it relates to delivering high-quality, customer-focused services.
Showcase Your Passion: Let us see your enthusiasm for the role! Share examples of how you've previously improved performance or delivered exceptional service. We want to know what drives you and how you can contribute to our mission.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This helps us quickly understand your qualifications and how you fit into our modern leadership model.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the exciting changes happening here.
How to prepare for a job interview at Hijobs
✨Know the Organisation Inside Out
Before your interview, take some time to research the organisation's mission, values, and recent changes. Understanding their focus on high-quality, customer-centric services will help you align your answers with their goals.
✨Showcase Your Leadership Experience
Be ready to discuss your previous leadership roles or experiences, even if they were informal. Highlight how you've led teams, improved performance, or delivered results, as this is crucial for the Operational Lead position.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to service delivery or team management. Think of examples from your past where you successfully navigated challenges and improved outcomes.
✨Emphasise Collaboration and Values
Since the role requires a collaborative, values-driven approach, be prepared to discuss how you work with others and uphold organisational values. Share examples of how you've fostered teamwork and supported colleagues in achieving common goals.