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- Tasks: Guide tours and share your passion for whisky with visitors.
- Company: Join the Ben Nevis Distillery team this summer.
- Benefits: On-the-job training and employee perks await you.
- Other info: 35 hours per week in a vibrant distillery environment.
- Why this job: Make unforgettable memories for visitors while learning about whisky traditions.
- Qualifications: Must be 18+, with great communication and customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Summer position guiding tours around the distillery and providing services in our Visitor Centre. 35 Hours per week. We are looking to recruit an enthusiastic individual to join our Visitor Centre Team for this summer, gaining knowledge about the traditions of malt whisky production and expertise in welcoming the public.
You will be responsible for taking our visitors safely on a journey through the whisky making areas of the distillery and for sharing your love and passion for our whisky with them. This role requires the post holder to be 18 or over and to be able to provide a first class customer experience to our visitors.
The applicant will receive on the job training and employee benefits. If you have excellent communication skills and a great customer service ethos to make certain our visitors have a remarkable and memorable experience at the Ben Nevis Distillery feel free to apply.
If you would like to discuss this opportunity, please contact Peter Davison, Operations Manager on 01397 702476. Applicants should send a CV to Peter Davison, Ben Nevis Distillery, Lochy Bridge, Fort William PH33 6TJ or to peter@bennevisdistillery.com.
Visitor Centre Tour Guide - Summer Role in Fort William employer: Hijobs
Contact Detail:
Hijobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Centre Tour Guide - Summer Role in Fort William
✨Tip Number 1
Get to know the distillery inside out! Before your interview, take some time to learn about the whisky-making process and the history of the Ben Nevis Distillery. This will not only impress your interviewers but also help you share your passion with visitors.
✨Tip Number 2
Practice your storytelling skills! As a tour guide, you'll need to engage visitors with interesting anecdotes and facts. Try rehearsing your tour script with friends or family to get comfortable and confident in delivering an unforgettable experience.
✨Tip Number 3
Show off your customer service skills! During the interview, highlight any previous experience where you’ve gone above and beyond for customers. We want to see that you can create a welcoming atmosphere and ensure every visitor leaves with a smile.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at the Visitor Centre. Let’s make this summer one to remember!
We think you need these skills to ace Visitor Centre Tour Guide - Summer Role in Fort William
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for whisky and guiding shine through. We want to see that you're excited about sharing the traditions of malt whisky production with our visitors!
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or guiding roles. We love seeing how your skills can contribute to creating a remarkable experience for our guests.
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for someone who can connect with our visitors, so let us know what makes you a great fit for the Visitor Centre Team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at Hijobs
✨Know Your Whisky
Before the interview, brush up on your knowledge of malt whisky production. Familiarise yourself with the distillery's history and the whisky-making process. This will not only impress your interviewers but also show your genuine passion for the role.
✨Show Off Your Communication Skills
As a Visitor Centre Tour Guide, excellent communication is key. Practice explaining complex ideas simply and engagingly. You might even want to do a mock tour for friends or family to get comfortable with speaking in front of an audience.
✨Emphasise Customer Service
Highlight your customer service experience during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of providing a first-class experience for visitors.
✨Ask Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process or what makes a successful tour guide at the distillery. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.