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- Tasks: Guide tours and provide exceptional service in our Visitor Centre this summer.
- Company: Join the Ben Nevis Distillery team and share your passion for whisky.
- Benefits: On-the-job training, employee perks, and a fun summer experience.
- Other info: 35 hours per week in a vibrant and engaging environment.
- Why this job: Immerse yourself in whisky traditions while creating memorable experiences for visitors.
- Qualifications: Must be 18+, with great communication skills and a customer-focused attitude.
The predicted salary is between 12 - 15 £ per hour.
Summer position guiding tours around the distillery and providing services in our Visitor Centre. 35 Hours per week. We are looking to recruit an enthusiastic individual to join our Visitor Centre Team for this summer, gaining knowledge about the traditions of malt whisky production and expertise in welcoming the public.
You will be responsible for taking our visitors safely on a journey through the whisky making areas of the distillery and for sharing your love and passion for our whisky with them. This role requires the post holder to be 18 or over and to be able to provide a first class customer experience to our visitors.
The applicant will receive on the job training and employee benefits. If you have excellent communication skills and a great customer service ethos to make certain our visitors have a remarkable and memorable experience at the Ben Nevis Distillery feel free to apply.
If you would like to discuss this opportunity, please contact Peter Davison, Operations Manager on 01397 702476. Applicants should send a CV to Peter Davison, Ben Nevis Distillery, Lochy Bridge, Fort William PH33 6TJ or to peter@bennevisdistillery.com.
Visitor Centre Staff - Summer Role in Fort William employer: Hijobs
Contact Detail:
Hijobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Centre Staff - Summer Role in Fort William
✨Tip Number 1
Get to know the distillery inside out! Before your interview, take some time to learn about the whisky-making process and the history of Ben Nevis Distillery. This will not only impress your interviewers but also show your genuine enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing a first-class customer experience, try rehearsing how you would explain the whisky production process or share fun facts about the distillery. The more confident you are, the better you'll connect with visitors.
✨Tip Number 3
Show your passion! When you apply, make sure to convey your love for whisky and customer service in your conversations. Share personal stories or experiences that highlight your enthusiasm for the industry and how you can contribute to making visitors' experiences memorable.
✨Tip Number 4
Don’t hesitate to reach out! If you have questions about the role or the application process, give Peter a call. It shows initiative and gives you a chance to make a personal connection before you even step foot in the distillery.
We think you need these skills to ace Visitor Centre Staff - Summer Role in Fort William
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for whisky and customer service shine through. We want to see that you're excited about guiding tours and sharing your knowledge with visitors!
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or guiding roles. We love seeing how your background aligns with what we do at the distillery, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hijobs
✨Know Your Whisky
Before the interview, brush up on your knowledge of malt whisky production. Familiarise yourself with the distillery's history and the whisky-making process. This will not only impress your interviewers but also show your genuine enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a great experience for customers. This is key for a role that focuses on creating memorable experiences for visitors.
✨Practice Your Communication
Since you'll be guiding tours, practice speaking clearly and confidently. You might want to rehearse a short tour script or explain the whisky-making process to a friend. Good communication skills are essential, so make sure you can convey your passion effectively.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it's the right fit for you.