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- Tasks: Engage with the public and manage communications for highway projects.
- Company: Join a regional highway authority committed to community engagement.
- Benefits: Flexible home working, local government pension, and employee perks.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a difference in your community while developing your communication skills.
- Qualifications: Strong admin and communication skills, customer service experience, and highway design knowledge.
The predicted salary is between 30000 - 40000 £ per year.
A regional highway authority is seeking a Highways Customer Communications Officer to join their team in Skipton and Kirby Misperton. This role involves providing guidance, managing correspondence, and supporting the Area Manager.
Candidates should have strong administrative and communication skills, experience in customer service, and knowledge of highway design.
The position offers flexibility for home working, alongside required office hours, with a local government pension scheme and various employee benefits.
Highways Communications Officer: Public Engagement & Policy employer: Highways Magazine
Contact Detail:
Highways Magazine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Highways Communications Officer: Public Engagement & Policy
✨Tip Number 1
Network like a pro! Reach out to people in the highways and public engagement sectors. Attend local events or join online forums where you can connect with professionals who might have insights or even job leads.
✨Tip Number 2
Prepare for interviews by researching the authority's recent projects and policies. This shows your genuine interest and helps you tailor your responses to demonstrate how your skills align with their needs.
✨Tip Number 3
Practice your communication skills! Since this role is all about engaging with customers, consider doing mock interviews with friends or family to refine how you present your experience and handle questions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Highways Communications Officer: Public Engagement & Policy
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Highways Communications Officer role. Highlight your relevant experience in customer service and any knowledge of highway design to show us you’re the perfect fit!
Show Off Your Communication Skills: Since this role is all about communication, don’t hold back! Use clear and concise language in your application. We want to see how well you can convey information, so let your writing shine.
Be Professional Yet Personable: While we appreciate professionalism, we also love a bit of personality! Let your unique voice come through in your application. It helps us get to know you better and see how you might fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Highways Magazine
✨Know Your Highways
Familiarise yourself with the basics of highway design and the specific projects the regional highway authority is involved in. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Communication Skills
Prepare examples from your past experiences where you've effectively managed customer correspondence or engaged with the public. Highlight how your communication skills have positively impacted customer satisfaction.
✨Demonstrate Administrative Prowess
Be ready to discuss your organisational skills and how you've handled administrative tasks in previous roles. Bring up specific tools or methods you use to stay organised, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, or the challenges the authority faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.