Job Description
At National Highways, we’re looking for a Senior Network Planner to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans.
You will use your experience to lead the development of relevant processes and procedures, ensuring they adopt best practice, intelligence insights and ad‑hoc changes for maximum customer benefit.
This is a hybrid working role and will be based from our Wakefield office.
Key Responsibilities
- Proactively analyse the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery.
- Provide advice and consultancy to minimise the impact on Operations in the event of an emergency.
- Develop and recommend best practice methods for ongoing improvement of processes and activities in scope.
- Proactively liaise with regional Operations colleagues and wider internal and external stakeholders to minimise the impact of planned and unplanned events on customers.
- Manage Network Resilience funding, identify proposed schemes, liaise with service providers to develop opportunities and prioritise funding aligned to risk.
Qualifications and Experience
- Experience in contingency and business continuity planning and an understanding of business objectives for resilience.
- Demonstrable experience of severe weather decision making.
- Understanding of customer satisfaction drivers.
- Ability to implement company crisis management procedures and policies.
- Good communication and stakeholder management skills.
Benefits
- Basic salary with potential for a performance‑related bonus.
- Contributory pension scheme with employer contribution of up to 10%.
- Annual leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays).
- Flexible working hours and hybrid working approach.
- Life assurance of 4 times annual salary.
- Health and wellbeing support, including an Employee Assistance Programme, occupational health service and flu vaccinations.
- Cycle to work scheme for the purchase of a bicycle and equipment for healthy, low‑carbon travel.
- Significant investment in career development, learning and development, talent management, coaching, mentoring and on‑the‑job experience.
Pre‑Employment Checks
- Right to work check.
- References covering 3 years of employment history.
- DBS criminal record check.
- Social media and adverse journalism check.
- Driving licence check (if applicable).
- Fit to work questionnaire, followed by a medical check (if applicable).
- Qualifications and/or professional membership check (if applicable).
We reserve the right to close before the advertisement expires.
