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- Tasks: Provide essential admin support and engage with customers to enhance their experience.
- Company: Leading transportation agency in the UK with a focus on customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Make a real impact on customer experience while working in a dynamic team.
- Qualifications: Excellent communication skills and proficiency in Microsoft Office.
- Other info: Join a team dedicated to improving the nation's roadways.
The predicted salary is between 30000 - 42000 £ per year.
A leading transportation agency in the UK seeks a Business Services Co-ordinator to provide essential administrative support within the Operations team. The role requires excellent communication skills, time management, and expertise in Microsoft Office applications.
Successful candidates will engage with customers regarding enquiries and complaints, maintain stakeholder relationships, and support various operational tasks. This position offers a chance to make an impact in enhancing customer experience on the nation's roadways.
Regional Business Services & Admin Coordinator employer: Highways England
Contact Detail:
Highways England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Business Services & Admin Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the transportation industry, especially those working in operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administrative tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your Microsoft Office skills! Bring examples of how you've used these tools effectively in past roles. We love seeing candidates who can demonstrate their expertise in real-world scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Regional Business Services & Admin Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative support and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in Microsoft Office applications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experience and how your time management skills can benefit our Operations team. Let us know what makes you the perfect fit!
Show Off Your Communication Skills: Since this role involves engaging with customers and maintaining stakeholder relationships, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Highways England
✨Know Your Stuff
Make sure you’re familiar with the transportation agency's mission and values. Research their recent projects or initiatives, especially those related to customer experience. This will show that you’re genuinely interested in the role and can contribute to their goals.
✨Show Off Your Communication Skills
Since the role requires excellent communication, prepare examples of how you've effectively handled customer enquiries or complaints in the past. Think about specific situations where your communication made a difference, and be ready to share these during the interview.
✨Master Microsoft Office
Brush up on your Microsoft Office skills, particularly Excel and PowerPoint. Be prepared to discuss how you’ve used these tools in previous roles to manage data or create presentations. If possible, bring along examples of your work to demonstrate your proficiency.
✨Time Management is Key
Prepare to discuss how you prioritise tasks and manage your time effectively. Think of a time when you had multiple deadlines and how you handled it. This will help illustrate your ability to support various operational tasks while maintaining high standards.