At a Glance
- Tasks: Lead a team to deliver project support and ensure smooth project administration.
- Company: Join National Highways, enhancing England’s road network with a focus on safety and sustainability.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to engage with senior leadership and influence positive outcomes.
- Why this job: Make a real impact on major projects that improve travel and support economic growth.
- Qualifications: Experience in project administration and team leadership, with strong communication skills.
The predicted salary is between 50000 - 58000 £ per year.
About the job.
National Highways have an excellent opportunity for a Programme Support Manager to join our team in Major Projects.
The Programme Support Manager will coordinate a team of support staff to deliver a range of project administration activities which support project delivery and timely adherence to project governance and reporting requirement.
Please note this role will be based from our Birmingham office however travel to other regional offices to attend team meetings may be required.
- Provide day to day management to your team of direct reports and project Support staff; developing skills, capability and capacity, to optimise performance and deliver a high-quality project support service, ensuring all line management responsibilities are fulfilled including forward planning, performance management, attendance management, succession planning and supporting staff in their ongoing development.
- Frequently engage with the project management teams, Senior Leadership Teams and Programme Leaders to ensure full understanding of their support needs and develop and co-ordinate resource plans for all roles.
Ensure sufficient programme support resources are available to project managers when required.
- Lead for the region on all internal staff communications, identifying relevant topics for the weekly staff briefings and ensuring a high standard of co-ordination and presentation, reviewing all NH communications and deciding on the best way of raising awareness, leading on the quarterly management plan staff update.
- Act as a point of contact for internal stakeholders; gathering and providing information, responding to enquiries and resolving or escalating issues, to support adherence to project governance requirements and successful project delivery.
- Lead the Bi-Monthly Line Managers’ Forum, bringing topical issues for discussion, disseminating new information, escalating issues and concerns to senior management or HR.
- Manage the timely implementation of divisional process changes, supporting support services staff through effective communication and guidance, to ensure the realisation of business benefits
About you.
- Thorough understanding of project administration processes and procedures.
- Experience with leading a team with a good understanding of line manager HR processes and procedures.
- Competent user of standard office software products to enable production and maintenance of a range of complex documents and spreadsheets.
- Evidence of managing stakeholder relationships and evidence of skills to influence relationships for positive outcomes.
- Experience in supporting director level communication & administration.
About us.
Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys.
Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership.
Major Projects are responsible for major enhancements to our road network.
We make roads safer, journeys more reliable and unlock economic growth.
At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.
Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to thefuture.
Our skills span many areas from customer experts, land and property advisers to project management.
We understand the potential that our road schemes can bring.
External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.
We are committed to creating a diverse environment and welcome applicants from all backgrounds.
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Programme Support Manager in Birmingham employer: Highways England
Highways England is an excellent employer, offering a dynamic work culture that prioritises safety and innovation in the management of the nation's highways. With opportunities for hybrid working in Wakefield or Darlington, employees benefit from a supportive environment that encourages professional growth and development, making a meaningful impact on the infrastructure that keeps England moving.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Support Manager in Birmingham
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Programme Support Manager at Highways England!
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Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Highways England or be willing to refer you for that Programme Support Manager position!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Programme Support Manager role at Highways England!
We think you need these skills to ace Programme Support Manager in Birmingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Highways England. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Highways England
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Highways England. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
