At a Glance
- Tasks: Deliver exceptional customer service and maintain a welcoming store environment.
- Company: Join the vibrant team at Highway Garden & Leisure in Norwich.
- Benefits: Earn up to £12.80 per hour with generous discounts and bonuses.
- Other info: Enjoy ongoing training and great opportunities for career progression.
- Why this job: Be part of a supportive team while sharing your passion for aquatics.
- Qualifications: Experience in retail or customer service is a plus; enthusiasm is key!
The predicted salary is between 12.8 - 12.8 £ per hour.
Location: Highway Department Aquatics
Contract: Permanent
Hours: 28 hours per week
- Tuesday 8:45am - 5:00pm
- Wednesday 9:00am - 4:00pm
- Friday 8:45am - 4:00pm
- Saturday 8:45am - 5:15pm
Role Overview: We are seeking a Sales Assistant to join our store team in our aquatics department at Highway Garden & Leisure in Norwich, Norfolk. It is essential the candidate has good knowledge and experience of aquatics and fishkeeping. Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced retail environment and enjoy being part of a supportive team? If so, we’d love to hear from you!
What You’ll Be Doing:
- Providing exceptional service to every customer, ensuring a positive shopping experience
- Replenishing stock and maintaining well-merchandised displays
- Operating checkouts efficiently and accurately
- Keeping the store clean, tidy, and welcoming
- Supporting across departments as needed, with full training provided
What We’re Looking For:
- A friendly, enthusiastic team player with a can-do attitude
- Previous retail or customer service experience is a plus
- Strong organisational skills and the ability to prioritise tasks and meet deadlines
- Flexibility and willingness to support the store and your colleagues in meeting the business needs
- Comfortable with physical tasks, including heavy lifting
What Highway can offer you:
- Rate of pay: Up to £12.80 per hour
- Pension Scheme
- Generous Staff Discount
- Discretionary Annual Bonus
- Free Staff Parking
- Ongoing training & development and progression opportunities
Sales Assistant in Norwich employer: Highway Garden & Leisure
Highway Garden & Leisure offers a friendly team environment with ongoing training and progression opportunities for its employees. The company values exceptional customer service and provides a supportive atmosphere for staff to thrive in a fast-paced retail setting. Employees can benefit from staff discounts and bonuses, making it an attractive place to work.
Contact Details:
Highway Garden & Leisure Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Norwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Highway Garden & Leisure, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Highway Garden & Leisure!
We think you need these skills to ace Sales Assistant in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Highway Garden & Leisure, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Highway Garden & Leisure and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Highway Garden & Leisure that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Highway Garden & Leisure
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
