Service Manager - Housing First
Service Manager - Housing First

Service Manager - Housing First

Watford Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support homeless individuals in finding accommodation and accessing essential services.
  • Company: Hightown is dedicated to providing safe, trauma-informed support for those experiencing homelessness.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
  • Why this job: Make a real difference in people's lives while working in a compassionate and dynamic environment.
  • Qualifications: Experience in social care or management is preferred; passion for helping others is essential.
  • Other info: Join a mission-driven organisation focused on positive social impact.

The predicted salary is between 30000 - 42000 £ per year.

Hightown offer a trauma-informed, safe environment that is person-centred and supports homeless individuals to access the help they need. This could include support to find accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like drug and alcohol addictions.

We are currently recruiting for a Service Manager.

Service Manager - Housing First employer: Hightown

Hightown is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises the well-being of both employees and the individuals we serve. Located in a vibrant community, we offer comprehensive benefits, ongoing professional development opportunities, and a commitment to trauma-informed care, ensuring that our Service Managers can make a meaningful impact while advancing their careers in a rewarding environment.
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Contact Detail:

Hightown Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Housing First

✨Tip Number 1

Familiarise yourself with trauma-informed care principles. Understanding how to create a safe and supportive environment for homeless individuals will show your commitment to the role and align with our values at StudySmarter.

✨Tip Number 2

Network with professionals in the housing and homelessness sector. Attend local events or join online forums to connect with others who share your passion, as this can lead to valuable insights and potential referrals.

✨Tip Number 3

Research the specific challenges faced by homeless individuals in your area. Being knowledgeable about local issues will help you demonstrate your understanding of the community's needs during interviews.

✨Tip Number 4

Prepare to discuss your experience with multi-agency collaboration. Highlighting your ability to work with various organisations to provide comprehensive support will be crucial in showcasing your suitability for the Service Manager role.

We think you need these skills to ace Service Manager - Housing First

Leadership Skills
Empathy and Compassion
Knowledge of Housing Policies
Understanding of Trauma-Informed Care
Experience in Social Work or Support Services
Communication Skills
Problem-Solving Skills
Networking and Relationship Building
Budget Management
Team Management
Conflict Resolution
Knowledge of Benefits Systems
Organisational Skills
Advocacy Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Manager position. Highlight key skills such as trauma-informed care, person-centred support, and experience in managing services for homeless individuals.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job description. Emphasise any previous roles where you supported vulnerable populations or managed teams in a similar environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping homeless individuals and your understanding of the Housing First model. Use specific examples from your past experiences to demonstrate how you can contribute to Hightown's mission.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Hightown

✨Understand the Housing First Model

Make sure you have a solid grasp of the Housing First approach and its principles. Be prepared to discuss how this model can effectively support homeless individuals in accessing the help they need.

✨Showcase Your Trauma-Informed Care Knowledge

Highlight your understanding of trauma-informed care during the interview. Share examples of how you've implemented this approach in previous roles, as it’s crucial for creating a safe environment for clients.

✨Demonstrate Leadership Skills

As a Service Manager, you'll need strong leadership abilities. Prepare to discuss your experience in managing teams, resolving conflicts, and fostering a collaborative work environment that prioritises client needs.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think of specific situations you've faced in the past and how you handled them, particularly in relation to supporting vulnerable individuals.

Service Manager - Housing First
Hightown
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  • Service Manager - Housing First

    Watford
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-06-09

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    Hightown

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