At a Glance
- Tasks: Support adults facing homelessness to regain stability and independence.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Competitive salary, generous leave, discounts, and ongoing training.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Make a real impact while developing valuable skills in a supportive environment.
- Qualifications: Resilience, strong communication, and a proactive attitude are key.
The predicted salary is between 23271 - 23271 £ per year.
Location: Martin House & Hatfield Road, St Albans
Hours: Part‑time (32.5 hours per week)
Salary: £23,271 per annum
Role Overview: Join our dedicated homelessness team supporting adults with complex needs to regain stability, build independence and move towards their own accommodation.
Responsibilities:
- Take day‑to‑day responsibility for the running of the service at Hatfield Road (5 beds).
- Support residents with daily routines, life skills and personal goals.
- Respond calmly to challenging situations and maintain clear boundaries.
- Keep the building safe through checks, repairs reporting and maintaining shared spaces.
- Complete accurate case notes, risk assessments and other documentation.
- Spend time at Martin House (16 beds) for safety checks and occasional support, working collaboratively with the wider team.
- Work lone when required; confidence and good decision‑making are essential.
Qualifications & Skills:
- Resilient, proactive and calm under pressure.
- Strong communication skills and ability to engage people from diverse backgrounds.
- Organised, IT‑confident and committed to compassionate, person‑centred support.
- Experience is helpful but not essential; strong life experience and the right attitude matter most.
Shifts: 3‑week rolling rota including evenings, weekends and bank holidays. Early shifts: 7:00 am – 4:30 pm. Late shifts: 12:00 pm – 10:00 pm. Weekend working: one weekend in every three (10:00 am – 6:00 pm). A full UK driving licence and access to a vehicle is required (business insurance needed if appointed).
Benefits:
- Salary: £23,271 per annum (32.5hrs).
- Pro‑rated annual leave: 33–35 days.
- Blue Light Card – access to thousands of retailer discounts.
- Paid mileage.
- Ongoing training and development.
- Pension & life assurance (3× salary).
- Long‑service awards.
- Monthly attendance bonus.
- Annual salary and cost‑of‑living review.
Requirements:
- Right to work in the UK.
- Enhanced DBS check, reference and medical checks.
We are proud to be an Equal Opportunities and Disability Confident employer.
Homelessness Support Worker in Redbourn employer: Hightown
As a Homelessness Support Worker at our St Albans location, you will be part of a compassionate team dedicated to making a real difference in the lives of individuals facing complex challenges. We offer a supportive work culture that prioritises employee growth through ongoing training and development, alongside generous benefits such as a competitive salary, extensive annual leave, and access to discounts via the Blue Light Card. Join us in creating a positive impact while enjoying a fulfilling career in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Support Worker in Redbourn
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness support sector, attend local events, and connect with organisations. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about your experiences and how they relate to supporting individuals with complex needs. We want you to shine, so be ready to share your stories!
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let them know why you care about helping those experiencing homelessness. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Homelessness Support Worker in Redbourn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Homelessness Support Worker. We want to see how you can bring your unique strengths to our team!
Showcase Your Communication Skills:Since strong communication is key in this role, use your application to demonstrate your ability to engage with diverse individuals. Share examples that show how you've effectively communicated in challenging situations.
Be Honest About Your Experience:Whether you have direct experience or not, be upfront about your life experiences and how they’ve shaped your approach to supporting others. We value the right attitude just as much as formal experience!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure it’s reviewed promptly!
How to prepare for a job interview at Hightown
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Homelessness Support Worker. Familiarise yourself with the daily routines and challenges faced by residents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your communication skills and ability to engage with diverse backgrounds. Prepare examples from your past experiences where you've successfully supported others or managed challenging situations. This will illustrate your resilience and proactive approach, which are key for this position.
✨Be Person-Centred
Emphasise your commitment to compassionate, person-centred support during the interview. Share stories that reflect your understanding of individual needs and how you can help residents regain stability and independence. This will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, and the specific challenges the service faces. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you.
