Homelessness Support Worker Location:
Martin House & Hatfield Road, St Albans Hours:
Part-time (32.5 hours per week) Salary:
£23,271 per annum Join our dedicated homelessness team supporting adults with complex needs to regain stability, build independence and move towards their own accommodation. The Role Based mainly at
Hatfield Road
(5 beds), you will take responsibility for the day-to-day running of the service, offering practical and emotional support that helps residents feel respected, included and empowered. You will: Support residents with daily routines, life skills and personal goals Respond calmly to challenging situations and maintain clear boundaries Keep the building safe through checks, repairs reporting and maintaining shared spaces Complete accurate case notes, risk assessments and other documentation. You will also spend time at
Martin House
(16 beds) for safety checks and occasional support, working collaboratively with the wider team. Regular
lone working
is required, so confidence and good decision-making are essential. About You You are resilient, proactive and calm under pressure, with strong communication skills and the ability to engage people from diverse backgrounds. You are organised, IT-confident, and committed to compassionate, person-centred support. Experience is helpful but not essential - strong life experience and the right attitude matter most. Shifts: Flexibility is essential, as you will work a
3-week rolling rota
that includes evenings, weekends and
Homelessness Support Worker in London employer: Hightown
At Hightown Housing Association, we pride ourselves on being an exceptional employer dedicated to making a difference in the lives of our residents. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our generous benefits package, including 33 days of annual leave and performance-based bonuses, ensures that our employees feel valued and motivated. Join us in our mission to create stable futures for our communities in a role that is both meaningful and rewarding.
