Property & Charges Manager in Hemel Hempstead

Property & Charges Manager

Hightown, Hemel Hempstead, England, United Kingdom.

Base pay range: £56,511 per annum.

Are you a detail‑focused housing professional who takes pride in getting things right the first time? If accuracy, compliance, and delivering excellent service are what drive you, we would love to welcome you to our Business Support team as our new Property & Charges Manager.

Responsibilities

• Setting and managing rents and service charges, ensuring everything meets legal and policy standards.
• Keeping our property database accurate and up to date, with strong controls in place.
• Working closely with Finance, Housing and Asset Management teams to keep everyone aligned.
• Producing annual rent budgets, service charge notifications and leasehold accounts.
• Supporting new developments with service charge estimates.
• Liaising with solicitors on leases and legal documentation.
• Managing property charging data and building strong relationships with internal and external partners.

Qualifications

• Strong Excel and data analysis skills.
• Knowledge of social housing regulations, leases and rent/service charge legislation.
• Great communication and organisational skills, with a knack for problem solving.
• Experience leading a small team and working collaboratively across departments.

Benefits

• Enjoy opportunities for professional development, including support for qualifications.
• Make a real difference in the lives of our residents.
• 33 days of annual leave including Bank Holidays.
• Hybrid working with minimum 2 days onsite after induction period.
• Competitive salary £55,511 per annum for a 35‑hour week.
• Monthly attendance bonus.
• Life assurance: cover three times your annual salary.
• Discounts and savings with high street and online retailers.
• Free on‑site gym access.
• We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.

Employment details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Sales and Management
• Industry: Public Policy Offices

Hightown is an Equal Opportunities & Disability Confident Employer.