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- Tasks: Lead investigations into employee relations, ensuring fairness and clarity in complex cases.
- Company: Join Hightown, a supportive employer focused on trust and empowerment.
- Benefits: Enjoy 33 days of leave, competitive salary, hybrid working, and discounts.
- Other info: Ongoing interviews, with opportunities for professional development and growth.
- Why this job: Make a real difference by promoting a culture of openness and continuous learning.
- Qualifications: Experience in employee relations investigations and understanding of employment legislation.
The predicted salary is between 41349 - 41349 £ per year.
Are you motivated by creating fairness, strengthening trust and helping people feel heard? We are looking for a Specialist Case Investigator to lead disciplinary and grievance investigations within our Care & Supported Housing directorate.
In this role, you will take the lead on complex and sensitive cases, bringing clarity, sound judgement and a calm, supportive approach. You will uncover the facts, provide clear evidence-based recommendations and help ensure colleagues and residents experience safe, high-quality services. Your work will contribute to a culture where people feel empowered to speak up, treated with dignity, and confident that concerns are explored thoroughly and fairly.
You will manage the full investigation process from planning and evidence gathering, to interviews, analysis and report writing while maintaining respectful, inclusive communication with everyone involved. You will handle difficult conversations with compassion and professionalism, supporting individuals through what can often be challenging circumstances.
Beyond your own caseload, you will play a key role in strengthening how we investigate across the directorate: refining tools and guidance, sharing learning, collaborating with teams, and helping embed consistent, high-quality standards. Your insight will support service improvement and promote a culture of openness and continuous learning.
We are looking for someone analytical, resilient and objective, with strong ER investigation experience in a complex environment. You will understand employment legislation, be able to navigate sensitive information confidently, and translate complex findings into clear, meaningful recommendations. Experience in health, care or multi-agency settings would be a bonus.
Why Join Hightown?
- Professional development and sector-relevant training opportunities
- 33 days’ annual leave including Bank Holidays (pro-rata)
- Competitive salary of £41,349 for a 35-hour week
- Monthly attendance bonus
- Hybrid working (2 days in the office)
- Retail, gym, restaurant and cinema discounts
We will be shortlisting and interviewing on an ongoing basis and may close the vacancy early. We are proud to be an Equal Opportunities and Disability Confident Employer.
Employee Relations Investigator in England employer: Hightown
Contact Detail:
Hightown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Investigator in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to employee relations. We suggest role-playing with a friend or using mock interview tools to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills through real-life examples during interviews. We want to hear about your past experiences in handling complex cases and how you’ve made a difference. Be specific and let your passion shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Employee Relations Investigator in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in employee relations investigations. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: As a Specialist Case Investigator, your ability to analyse complex information is key. Use your application to demonstrate how you've tackled similar challenges in the past, and how you’ve turned findings into actionable recommendations.
Communicate Clearly: We value respectful and inclusive communication, so make sure your written application reflects this. Keep your language clear and professional, and ensure your points are easy to follow. This will set a positive tone for your potential interviews!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Hightown
✨Know Your Legislation
Brush up on employment legislation relevant to employee relations. Being well-versed in the legal framework will not only show your expertise but also demonstrate your commitment to fairness and integrity in investigations.
✨Prepare for Sensitive Conversations
Think about how you would handle difficult conversations with compassion and professionalism. Practising these scenarios can help you feel more confident during the interview, showcasing your ability to support individuals through challenging circumstances.
✨Showcase Your Analytical Skills
Be ready to discuss specific examples where you've used your analytical skills to navigate complex cases. Highlight how you gathered evidence, conducted interviews, and translated findings into clear recommendations—this is key for the role!
✨Emphasise Collaboration
Talk about your experience working collaboratively with teams to refine investigation processes. Sharing insights on how you’ve contributed to a culture of openness and continuous learning will resonate well with the interviewers.