At a Glance
- Tasks: Manage insurance claims and support operational functions in a dynamic team.
- Company: Hightown Housing Association, dedicated to providing homes and support services.
- Benefits: Generous leave, pension scheme, bonuses, and professional development opportunities.
- Other info: Join a supportive team committed to your success and growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in office administration and managing insurance portfolios required.
The predicted salary is between 33453 - 33453 £ per year.
Hemel Hempstead 35 hours per week Salary: £33,453 per annum 11 Month Fixed Term Contract
About Us
Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need. Our aim is to build new homes and provide excellent housing and support services to our residents. We manage over 9,000 homes and employ more than 1,100 staff across our supported housing schemes and head office.
The Role
We are seeking an organised and detail-oriented Insurance & Support Officer to join our Asset Management team. In this varied role, you will be responsible for administering our insurance portfolio, ensuring claims are managed efficiently and supporting wider operational functions including fleet and utilities administration.
Key Responsibilities
- Manage the insurance portfolio, including submitting and progressing claims through to settlement
- Liaise with loss adjusters, contractors, and customers to ensure claims are handled effectively
- Co-ordinate the annual insurance renewal process and assist with tendering activities
- Maintain accurate records and documentation relating to insurance and asset management
- Administer the organisation’s vehicle fleet and fuel card processes
- Manage gas and electricity reports from our utility broker and ensure timely payments
- Support procurement activities, including evaluating tenders and managing quotes
- Process invoices and ensure financial records are maintained accurately
- Provide administrative support to the Asset Management team
About You
We are looking for someone who is highly organised, numerate and able to manage multiple responsibilities effectively. You will have:
- Experience in office administration and record keeping
- Experience managing an organisation’s insurance portfolio
- Strong numerical, organisational and spreadsheet skills
- Excellent communication skills and attention to detail
- The ability to work independently and collaboratively
- A commitment to delivering excellent service and supporting organisational values
Benefits
- Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (pro rata)
- Workplace pension scheme and life assurance of three times your annual salary
- Annual bonus based on satisfactory performance
- Monthly attendance bonus
- Ongoing professional development and training opportunities
- Employee assistance helpline
- Blue Light Card, providing access to discounts for local and national retailers
Why Join Us?
At Hightown, we are committed to supporting our employees to succeed and grow. You will be part of a team that makes a real difference in providing homes and support to those who need it most.
We shortlist on an ongoing basis and may close the advert early.
Insurance & Support Officer in Watford employer: Hightown Housing Association
Hightown Housing Association is an exceptional employer dedicated to creating a supportive and inclusive work environment in Hemel Hempstead. With a strong focus on employee growth, we offer generous benefits including 33 days of annual leave, a workplace pension scheme, and ongoing professional development opportunities. Join us to be part of a team that not only values your contributions but also empowers you to make a meaningful impact in the community by providing essential housing and support services.
Contact Details:
Hightown Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance & Support Officer in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Hightown. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Hightown’s values and recent projects. We want to see your passion for providing homes and support services, so be ready to share how your skills align with our mission.
✨Tip Number 3
Practice common interview questions related to insurance and administration. Think about your past experiences and how they relate to the role of Insurance & Support Officer. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Hightown.
We think you need these skills to ace Insurance & Support Officer in Watford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance & Support Officer role. Highlight your relevant experience in office administration and managing insurance portfolios, as this will show us you’re the right fit for our team.
Show Off Your Skills:We want to see your strong numerical and organisational skills shine through. Use specific examples in your application to demonstrate how you've successfully managed multiple responsibilities in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate attention to detail, so make sure there are no typos or errors. A well-structured application reflects your organisational skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hightown Housing Association
✨Know Your Stuff
Make sure you understand the ins and outs of insurance management. Brush up on your knowledge about claims processes, insurance portfolios, and any relevant legislation. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
As an Insurance & Support Officer, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your organisational prowess.
✨Communicate Clearly
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex insurance concepts, so being able to simplify your explanations will demonstrate your understanding and ability to support others effectively.
✨Be Ready to Collaborate
This position involves working with various stakeholders, from loss adjusters to contractors. Be prepared to discuss how you've worked in teams before and how you handle collaboration. Highlight your ability to work independently as well, as they value both skills in this role.
