Support Worker - Homelessness

Support Worker - Homelessness

Full-Time 14 £ / hour No working from home possible
Hightown Housing Association

At a Glance

  • Tasks: Support individuals experiencing homelessness and help them achieve personal goals.
  • Company: Compassionate team at Alexandra Road, dedicated to making a real impact.
  • Benefits: Competitive salary, generous leave, discounts, and ongoing training.
  • Other info: Part-time role with flexible hours and opportunities for growth.
  • Why this job: Make a difference in people's lives while gaining valuable experience.
  • Qualifications: Experience in care or support and strong communication skills required.

Make a Real Impact - Join Our Team at Alexandra Road!

Location: Hemel Hempstead

Salary: £16,110 per annum / £13.77 per hour

Hours: Part-time (22.5 hours per week)

Fixed Term Contract until 31/03/2027

Join our compassionate team at Alexandra Road, supporting individuals experiencing homelessness or rough sleeping. Based in Hemel Hempstead, the scheme provides move-on accommodation within a safe, welcoming environment for adults aged 18+, where inclusion and respect are at the heart of everything we do.

We take a person-centred approach, empowering people to rebuild their confidence, secure long-term housing, and move towards independent living.

The Role

  • Assess needs and create personalised support plans
  • Promote independent living skills such as cooking, cleaning and budgeting
  • Contribute to risk assessments and ongoing support plans
  • Support individuals to achieve personal goals and access opportunities, working collaboratively with colleagues and external partners

Shifts: Monday - Friday

About You

You will have experience in care or support, communicate well with people from diverse backgrounds, and feel confident working both independently and alone, as the role involves some lone working. A full UK driving licence and access to a vehicle are required.

Hightown Benefits

  • £16,110 per annum (22.5 hours per week)/£13.77 per hour
  • 33 days annual leave, including bank holidays, rising to 35 days with service (pro rata)
  • Blue Light Card, access to discounts for national and local retailers
  • Mileage paid for car usage
  • Workplace pension and life assurance (three times annual salary)
  • Annual performance bonus and monthly attendance bonus
  • Long Service Awards
  • Annual salary and cost of living review
  • Ongoing training and development
  • Employee assistance helpline

We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early. Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks. We are proud to be an Equal Opportunities and Disability Confident employer.

Support Worker - Homelessness employer: Hightown Housing Association

At Alexandra Road in Hemel Hempstead, we pride ourselves on being an exceptional employer dedicated to making a real impact in the lives of individuals experiencing homelessness. Our supportive work culture fosters personal and professional growth, offering ongoing training and development opportunities, alongside generous benefits such as 33 days of annual leave and a workplace pension. Join us in a role where your contributions truly matter, and be part of a compassionate team committed to empowering others towards independent living.

Hightown Housing Association

Contact Details:

Hightown Housing Association Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker - Homelessness

Tip Number 1

Network like a pro! Reach out to people in the sector, attend local events, or join online forums. The more connections we make, the better our chances of landing that Support Worker role.

Tip Number 2

Prepare for interviews by practising common questions related to homelessness support. We can even role-play with friends to boost our confidence and nail those responses!

Tip Number 3

Showcase your passion for helping others! When we get the chance to chat with potential employers, let them know why supporting individuals experiencing homelessness matters to us.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Support Worker - Homelessness

Person-Centred Approach
Needs Assessment
Personalised Support Planning
Independent Living Skills Promotion
Risk Assessment
Goal Setting
Collaboration with External Partners

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience in care or support. We want to see how your skills align with our mission of supporting individuals experiencing homelessness.

Show Your Passion:Let your enthusiasm for helping others shine through! We’re looking for someone who genuinely cares about making a difference, so share any relevant experiences that showcase your commitment.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this impactful role.

How to prepare for a job interview at Hightown Housing Association

Know Your Stuff

Before the interview, make sure you understand the role of a Support Worker in homelessness. Familiarise yourself with the key responsibilities like assessing needs and creating personalised support plans. This will help you answer questions confidently and show that you're genuinely interested in making a difference.

Show Your Compassion

This role is all about empathy and support. Be prepared to share examples from your past experiences where you've helped others, especially those from diverse backgrounds. Highlighting your ability to connect with people will resonate well with the interviewers.

Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and approach to supporting individuals. Think of situations where you had to promote independent living skills or handle challenging behaviours, and be ready to discuss how you managed them.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.