At a Glance
- Tasks: Lead daily operations supporting homeless young people towards independence and stability.
- Company: Join Hightown, a dedicated team empowering young people aged 16-18 in a supportive environment.
- Benefits: Enjoy 33 days annual leave, bonuses, professional development, and a workplace pension.
- Other info: Apply early as interviews are ongoing; commitment to safeguarding is essential.
- Why this job: Make a meaningful impact while fostering growth and resilience in vulnerable young people.
- Qualifications: Management experience and a background in care or supported housing with young people required.
The predicted salary is between 27000 - 40000 £ per year.
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Location: Broxbourne
Salary: £28,899 (37.5 hours)
Monday to Friday (suggested: 9am - 5:30pm)
ROLE OVERVIEW
The Scheme Manager is responsible for both the day-to-day management of the scheme and the maintenance and repair of the building, communal areas and gardens. The postholder will support residents aged 55+ to live independently, while ensuring the scheme is well maintained, safe and aesthetically appealing. A key part of the role includes regular maintenance of the communal gardens.
What you will be doing
- Supporting residents’ wellbeing through regular contact and day-to-day oversight, including daily welfare checks.
- Responding to emergency calls and coordinating support when needed
- Encouraging social activities and building a strong inclusive community spirit
- Liaising with families, GPs and external agencies to support residents
- Overseeing communal areas and working with contractors to maintain high standards
- Carrying out health & safety checks and ensuring compliance
- Maintain gardens, lawns and planted areas
- Carry out planting, including seasonal bedding
- Weeding, pruning, hedge cutting and lawn care
- Maintain and clear paths and communal outdoor areas
- Maintain tools and equipment
- Keep outdoor areas safe and presentable
Maintenance & Repairs
- Carry out minor repairs and maintenance
- Change lightbulbs, fuses and batteries
- Report repairs and to liaise with the Repairs Team and contractors.
About you
- Experience of working with older customers
- Calm and confident in emergencies
- Compassionate, approachable and able to build strong relationships
- Organised and able to work independently
- Passionate about delivering excellent service
- Generous Annual leave allowance of 25 days per year (excluding bank holidays), increasing by one day a year up to a maximum of 27 days subject to satisfactory performance.
- £28,899 salary per annum (37.5 hours)
- Annual bonus based on satisfactory performance
- Monthly attendance bonus
- Blue Light Card: Access to discounts for local and national retailers
- Commitment to health and wellbeing through the Five Ways to Wellbeing
- Opportunities for training and professional development
- Workplace pension scheme and life assurance
- Access to an employee assistance helpline
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Scheme Manager employer: Hightown Housing Association
As a Scheme Manager, you will be part of a compassionate and dedicated team that prioritises the well-being of adults with learning disabilities. Our organisation fosters a supportive work culture, offering continuous professional development and training opportunities to help you grow in your career. Located in a vibrant community, we provide a rewarding environment where your contributions make a real difference in the lives of those we serve.
Contact Details:
Hightown Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager
✨Tip Number 1
Familiarise yourself with the principles of Psychologically Informed Environments (PIE). Understanding how to create supportive spaces for young people will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the care and supported housing sector. Attend local events or join online forums where you can connect with others who work with young people, as this can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your leadership skills and ability to support vulnerable young people. Highlighting your successes in similar roles will make you stand out during the interview process.
✨Tip Number 4
Research Hightown and their approach to supporting young people. Being knowledgeable about their values and services will show your genuine interest in the organisation and help you align your answers with their mission during interviews.
We think you need these skills to ace Scheme Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant management experience and your work with young people in care or supported housing. Use specific examples that demonstrate your leadership skills and commitment to empowering vulnerable individuals.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for supporting young people and your understanding of the challenges they face. Mention your experience with the principles of Psychologically Informed Environments (PIE) and how you can contribute to creating a supportive environment.
Highlight Relevant Qualifications:Clearly state your educational background, especially if you have an NVQ Level 5 in Children & Young People or equivalent. If you are willing to achieve this qualification, mention it to show your commitment to professional development.
Showcase Your Interpersonal Skills:In your application, emphasise your ability to adapt communication styles to meet the needs of young people. Provide examples of how you've successfully engaged and motivated individuals in previous roles.
How to prepare for a job interview at Hightown Housing Association
✨Show Your Passion for Supporting Young People
Make sure to express your genuine passion for working with young people, especially those facing challenges. Share specific examples from your past experiences that highlight your commitment to empowering and supporting vulnerable individuals.
✨Demonstrate Leadership Skills
As a Scheme Manager, you'll be leading a team. Prepare to discuss your management style and provide examples of how you've successfully led teams in the past. Highlight your ability to inspire and motivate others, particularly in challenging situations.
✨Familiarise Yourself with PIE Principles
Since the role emphasises the importance of Psychologically Informed Environments (PIE), take time to understand these principles. Be ready to discuss how you would implement PIE in your work and how it can benefit the young people you support.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about potential challenges you might face in the role and how you would approach them, particularly regarding collaboration with external agencies.
