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- Tasks: Manage rents and service charges while ensuring accurate property data.
- Company: Join Hightown, a forward-thinking organisation focused on resident wellbeing.
- Benefits: Enjoy 33 days annual leave, hybrid working, and a competitive salary.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Strong Excel skills and knowledge of housing regulations required.
- Other info: Collaborative environment with opportunities for professional development.
The predicted salary is between 49000 - 63000 £ per year.
Are you a detail focused housing professional who takes pride in getting things right the first time?
If accuracy, compliance, and delivering excellent service are what drive you, we would love to welcome you to our Business Support team as our new Property & Charges Manager.
In this pivotal role, you will take ownership of rent and service charge management, ensure our property data is always accurate, and keep lease administration running seamlessly. Your expertise will help us maintain high standards and deliver a service our customers can trust.
What You Will Be Doing
- Setting and managing rents and service charges, ensuring everything meets legal and policy standards.
- Keeping our property database accurate and up to date, with strong controls in place.
- Working closely with Finance, Housing, and Asset Management teams to keep everyone aligned.
- Producing annual rent budgets, service charge notifications, and leasehold accounts.
- Supporting new developments with service charge estimates.
- Liaising with solicitors on leases and legal documentation.
- Managing property charging data and building strong relationships with internal and external partners.
What We Are Looking For
- Strong Excel and data analysis skills.
- Knowledge of social housing regulations, leases, and rent/service charge legislation.
- Great communication and organisational skills, with a knack for problem solving.
- Experience leading a small team and working collaboratively across departments.
Why Join Hightown?
- Be part of a forward thinking organisation committed to resident wellbeing and housing quality.
- Work alongside passionate professionals in a collaborative, supportive environment.
- Enjoy opportunities for professional development, including support for qualifications.
- Make a real difference in the lives of our residents.
- 33 days of annual leave including Bank Holidays.
- Hybrid working with minimum 2 days onsite after induction period.
- Competitive Salary £55,511 per annum for a 35-hour week.
- Monthly Attendance Bonus.
- Life Assurance: Cover three times your annual salary.
- Discounts and Savings with High Street and online retailers.
- Free On-site Gym Access.
We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.
Hightown is an Equal Opportunities & Disability Confident Employer.
Property & Charges Manager employer: Hightown Housing Association
Contact Detail:
Hightown Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property & Charges Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Hightown. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of social housing regulations and service charge legislation. We want you to show off your expertise and how it aligns with what Hightown is all about!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you tackled challenges effectively. This will help you demonstrate your organisational skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property & Charges Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Property & Charges Manager role. Highlight your attention to detail, compliance knowledge, and any relevant housing experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at Hightown. Keep it concise but impactful!
Showcase Your Data Skills: Since strong Excel and data analysis skills are key for this position, don’t forget to mention specific examples of how you've used these skills in previous roles. We love seeing real-world applications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hightown Housing Association
✨Know Your Numbers
As a Property & Charges Manager, you'll be dealing with rents and service charges, so brush up on your Excel skills. Be prepared to discuss how you've used data analysis in previous roles to ensure accuracy and compliance.
✨Understand the Regulations
Familiarise yourself with social housing regulations and legislation related to leases and service charges. Being able to speak confidently about these topics will show that you’re detail-focused and knowledgeable, which is exactly what they’re looking for.
✨Showcase Your Teamwork Skills
This role involves working closely with various teams like Finance and Housing. Think of examples where you've successfully collaborated across departments and how you’ve led a small team. Highlighting your communication and organisational skills will set you apart.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, their approach to resident wellbeing, and how they support professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
