IT Service Desk Analyst — Customer‑Focused Tech Support

IT Service Desk Analyst — Customer‑Focused Tech Support

Full-Time No working from home possible
Hightown Housing Association

Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets. You will handle incidents, manage user accounts, and assist with system upgrades, while promoting a proactive, customer-focused approach.

The role is full-time (35 hours/week), 9am-5pm, offering a salary of 28,719 per annum, generous annual leave, and a range of benefits including a workplace pension and bonuses.

#J-18808-Ljbffr

IT Service Desk Analyst — Customer‑Focused Tech Support employer: Hightown Housing Association

As a Scheme Manager, you will be part of a compassionate and dedicated team that prioritises the well-being of adults with learning disabilities. Our organisation fosters a supportive work culture, offering continuous professional development and training opportunities to help you grow in your career. Located in a vibrant community, we provide a rewarding environment where your contributions make a real difference in the lives of those we serve.

Hightown Housing Association

Contact Details:

Hightown Housing Association Recruitment Team