At a Glance
- Tasks: Manage insurance claims and support operational functions in a dynamic team.
- Company: Hightown Housing Association, dedicated to providing homes and support services.
- Benefits: Generous leave, pension scheme, bonuses, and professional development opportunities.
- Other info: Join a supportive team committed to your success and growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in office administration and managing insurance portfolios required.
The predicted salary is between 33453 - 33453 £ per year.
Hemel Hempstead
35 hours per week
Salary: £33,453 per annum
11 Month Fixed Term Contract
About Us
Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need. Our aim is to build new homes and provide excellent housing and support services to our residents. We manage over 9,000 homes and employ more than 1,100 staff across our supported housing schemes and head office.
The Role
We are seeking an organised and detail-oriented Insurance & Support Officer to join our Asset Management team. In this varied role, you will be responsible for administering our insurance portfolio, ensuring claims are managed efficiently and supporting wider operational functions including fleet and utilities administration.
Key Responsibilities
- Manage the insurance portfolio, including submitting and progressing claims through to settlement
- Liaise with loss adjusters, contractors, and customers to ensure claims are handled effectively
- Co-ordinate the annual insurance renewal process and assist with tendering activities
- Maintain accurate records and documentation relating to insurance and asset management
- Administer the organisation’s vehicle fleet and fuel card processes
- Manage gas and electricity reports from our utility broker and ensure timely payments
- Support procurement activities, including evaluating tenders and managing quotes
- Process invoices and ensure financial records are maintained accurately
- Provide administrative support to the Asset Management team
About You
We are looking for someone who is highly organised, numerate and able to manage multiple responsibilities effectively. You will have:
- Experience in office administration and record keeping
- Experience managing an organisation’s insurance portfolio
- Strong numerical, organisational and spreadsheet skills
- Excellent communication skills and attention to detail
- The ability to work independently and collaboratively
- A commitment to delivering excellent service and supporting organisational values
Benefits
Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (pro rata)
Workplace pension scheme and life assurance of three times your annual salary
Annual bonus based on satisfactory performance
Monthly attendance bonus
Ongoing professional development and training opportunities
Employee assistance helpline
Blue Light Card, providing access to discounts for local and national retailers
Why Join Us?
At Hightown, we are committed to supporting our employees to succeed and grow. You will be part of a team that makes a real difference in providing homes and support to those who need it most. We shortlist on an ongoing basis and may close the advert early.
Insurance & Support Officer employer: Hightown Housing Association
Hightown Housing Association is an exceptional employer dedicated to creating a supportive and inclusive work environment in Hemel Hempstead. With a strong focus on employee growth, we offer generous benefits including 33 days of annual leave, a workplace pension scheme, and ongoing professional development opportunities. Join us to be part of a team that not only values your contributions but also empowers you to make a meaningful impact in the community by providing essential housing and support services.
Contact Details:
Hightown Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance & Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Hightown. You never know who might give you the inside scoop on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Hightown's values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for providing homes and support services. Tailor your answers to reflect how you can contribute to our mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with insurance portfolios and administration, as these are key for the Insurance & Support Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Hightown.
We think you need these skills to ace Insurance & Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance & Support Officer role. Highlight your relevant experience in office administration and managing insurance portfolios, as this will show us you’re a great fit for the position.
Show Off Your Skills:Don’t forget to showcase your numerical and organisational skills! Use specific examples from your past experiences to demonstrate how you’ve successfully managed multiple responsibilities, as this is key for the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read, so make sure your communication skills shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Hightown Housing Association
✨Know Your Stuff
Make sure you understand the ins and outs of insurance management. Brush up on your knowledge about claims processes, insurance portfolios, and how they relate to asset management. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Organisational Skills
As an Insurance & Support Officer, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. This will help demonstrate your ability to handle the varied responsibilities of the role.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to show your engagement and interest in the team and their operations.
✨Align with Their Values
Hightown Housing Association values support and community. Be ready to discuss how your personal values align with theirs. Share any relevant experiences that highlight your commitment to delivering excellent service and supporting those in need.
