At a Glance
- Tasks: Provide essential admin support and assist Housing Officers with tenant inquiries.
- Company: Hightown Housing Association, dedicated to community service.
- Benefits: Competitive salary, bonuses, and access to an on-site gym.
- Other info: Join a supportive team focused on excellent customer service.
- Why this job: Make a difference in people's lives while developing your admin skills.
- Qualifications: Strong admin and IT skills, experience in housing administration.
The predicted salary is between 25000 - 32000 £ per year.
Hightown Housing Association is looking for a Tenant Administration Assistant in Hemel Hempstead. You will provide essential administrative support and ensure a professional customer-focused experience.
This role involves assisting Housing Officers with inquiries, processing applications, and maintaining tenancy records. The ideal candidate has strong administrative and IT skills, experience in housing administration, and is committed to delivering excellent service.
Benefits include a competitive salary, bonuses, and access to an on-site gym.
Tenant Services Administrator — On‑Site Gym & Pension in Hemel Hempstead employer: Hightown Housing Association
Hightown Housing Association is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Hemel Hempstead, employees benefit from a competitive salary, bonuses, and access to an on-site gym, making it an ideal place for those seeking a rewarding career in housing administration while enjoying a healthy work-life balance.
Contact Details:
Hightown Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Services Administrator — On‑Site Gym & Pension in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hightown Housing Association on LinkedIn. A friendly chat can give us insider info and might just help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for tenant administration roles. We can even role-play with a friend to boost your confidence and nail those responses!
✨Tip Number 3
Show off your skills! Bring examples of your previous work or projects that highlight your administrative and IT skills. This will help us demonstrate how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tenant Services Administrator — On‑Site Gym & Pension in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative and IT skills, especially those relevant to housing administration. We want to see how your experience aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Relevant Experience:When filling out your application, focus on any previous roles where you’ve assisted with inquiries or maintained records. We love seeing real examples of how you’ve made a difference in past positions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hightown Housing Association
✨Know Your Stuff
Make sure you understand the role of a Tenant Services Administrator inside out. Familiarise yourself with Hightown Housing Association's mission and values, as well as the specifics of housing administration. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your strong administrative and IT skills during the interview. Prepare examples of how you've successfully managed tenant inquiries or processed applications in the past. This will demonstrate your capability to handle the responsibilities of the role effectively.
✨Customer Service is Key
Since this role focuses on providing a professional customer experience, be ready to discuss how you’ve delivered excellent service in previous positions. Share specific instances where you went above and beyond to assist customers, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, the challenges faced by Housing Officers, or the impact of the on-site gym on employee wellbeing. This shows that you’re not just interested in the job, but also in how you can contribute to the overall success of the organisation.
