At a Glance
- Tasks: Lead and manage care services, ensuring high-quality support for vulnerable clients.
- Company: Hightown Housing Association, dedicated to empowering individuals and fostering inclusion.
- Benefits: Generous leave, pension scheme, bonuses, and professional development opportunities.
- Other info: Collaborative environment with a focus on compassion and respect.
- Why this job: Make a meaningful impact in people's lives while enjoying flexible working hours.
- Qualifications: Experience in care management and strong leadership skills required.
The predicted salary is between 24141 - 24141 £ per year.
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
Location: Hemel Hempstead
Salary: £24,141 per annum (£48,282 pro rata)
18.75 hours per week, job share - 2.5 days p/w
Fixed Term Contract - 12 Months
Are you an experienced leader within care and supported housing, looking for a flexible opportunity that still allows you to make a meaningful impact? At Hightown Housing Association, we are looking for a Care and Supported Housing Operations Manager to join us on a job share basis and help shape high-quality services that truly make a difference. At Hightown, we believe that everyone should have a home and the support they need to live fulfilled, independent lives.
As part of our Care and Supported Housing team, you will play a vital role in overseeing a range of services, ensuring they are responsive, person-centred and consistently delivered to a high standard. This is a fantastic opportunity for someone who thrives in a collaborative environment and is passionate about leading teams, driving service improvement and delivering positive outcomes for people across a range of support needs.
About the role
As a Care and Supported Housing Operations Manager, you will be responsible for the day-to-day management of multiple services, which may include registered care, supported living, supported housing and outreach provision. You will:
- Lead and support Scheme and Service Managers to deliver safe, high-quality services
- Ensure compliance with regulatory standards, including Care Quality Commission requirements where applicable
- Oversee safeguarding, health and safety and risk management processes
- Drive service development, supporting new initiatives and continuous improvement
- Manage relationships with commissioners, professionals and key stakeholders
- Oversee staffing, performance management and workforce development
- Monitor budgets and ensure services operate within financial parameters
- Promote an inclusive and respectful culture
About you
You will bring strong operational management experience within care or supported housing, alongside a passion for developing teams and improving services. You will also have:
- Experience working with vulnerable client groups
- Proven ability to lead, motivate and manage dispersed teams
- Strong understanding of regulatory frameworks within care and supported housing
- Experience managing performance, quality and service delivery
- Excellent communication, organisational and leadership skills
- A commitment to delivering person-centred, strengths-based support
Why join Hightown?
At Hightown, our values are at the heart of everything we do. We empower our colleagues to take ownership and drive positive change, giving you the autonomy to shape services and make a real impact. We treat everyone with respect, ensuring both colleagues and the people we support feel valued and heard. We are committed to inclusion, creating environments where diversity is embraced and people can thrive. You will work in true collaboration with colleagues, partners and service users to deliver the best possible outcomes. Above all, we lead with compassion, ensuring that every decision we make puts the wellbeing of people first.
We recognise the importance of supporting our colleagues, and we offer a comprehensive benefits package including:
- Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (Pro Rata)
- Workplace pension scheme and life assurance of three times your annual salary
- Annual bonus based on satisfactory performance
- Monthly attendance bonus
- Ongoing professional development and training to help you deliver outstanding support
- Employee assistance helpline
- Blue Light Card, providing access to discounts for local and national retailers
Additional information
This is a job share role working 2.5 days per week (18.75 hours). Flexibility is required to support service needs, including participation in an on-call rota where applicable. We shortlist on an ongoing basis and may close the advert early.
Operations Manager (Part Time) in Hemel Hempstead employer: Hightown Housing Association
As a Scheme Manager, you will be part of a compassionate and dedicated team that prioritises the well-being of adults with learning disabilities. Our organisation fosters a supportive work culture, offering continuous professional development and training opportunities to help you grow in your career. Located in a vibrant community, we provide a rewarding environment where your contributions make a real difference in the lives of those we serve.
Contact Details:
Hightown Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Part Time) in Hemel Hempstead
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Hightown Housing Association, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Hightown Housing Association. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Hightown Housing Association's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Operations Manager (Part Time) in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Hightown Housing Association. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Hightown Housing Association.
How to prepare for a job interview at Hightown Housing Association
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Hightown Housing Association.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Operations Manager (Part Time) at Hightown Housing Association.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Hightown Housing Association that you're ready to hit the ground running in the Operations Manager (Part Time) role.
