At a Glance
- Tasks: Administer insurance claims and support operational functions in a dynamic team.
- Company: Hightown Housing Association, dedicated to providing homes and support services.
- Benefits: Generous leave, pension scheme, bonuses, and professional development opportunities.
- Other info: Join a supportive team with ongoing training and career growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in office administration and managing insurance portfolios.
Hemel Hempstead
35 hours per week
Salary: £33,453 per annum
11 Month Fixed Term Contract
About Us
Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need. Our aim is to build new homes and provide excellent housing and support services to our residents. We manage over 9,000 homes and employ more than 1,100 staff across our supported housing schemes and head office.
The Role
We are seeking an organised and detail-oriented Insurance & Support Officer to join our Asset Management team. In this varied role, you will be responsible for administering our insurance portfolio, ensuring claims are managed efficiently and supporting wider operational functions including fleet and utilities administration.
Key Responsibilities
- Manage the insurance portfolio, including submitting and progressing claims through to settlement
- Liaise with loss adjusters, contractors, and customers to ensure claims are handled effectively
- Co-ordinate the annual insurance renewal process and assist with tendering activities
- Maintain accurate records and documentation relating to insurance and asset management
- Administer the organisation’s vehicle fleet and fuel card processes
- Manage gas and electricity reports from our utility broker and ensure timely payments
- Support procurement activities, including evaluating tenders and managing quotes
- Process invoices and ensure financial records are maintained accurately
- Provide administrative support to the Asset Management team
About You
We are looking for someone who is highly organised, numerate and able to manage multiple responsibilities effectively. You will have:
- Experience in office administration and record keeping
- Experience managing an organisation’s insurance portfolio
- Strong numerical, organisational and spreadsheet skills
- Excellent communication skills and attention to detail
- The ability to work independently and collaboratively
- A commitment to delivering excellent service and supporting organisational values
Benefits
- Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (pro rata)
- Workplace pension scheme and life assurance of three times your annual salary
- Annual bonus based on satisfactory performance
- Monthly attendance bonus
- Ongoing professional development and training opportunities
- Employee assistance helpline
- Blue Light Card, providing access to discounts for local and national retailers
Why Join Us?
At Hightown, we are committed to supporting our employees to succeed and grow. You will be part of a team that makes a real difference in providing homes and support to those who need it most.
We shortlist on an ongoing basis and may close the advert early.
Insurance & Support Officer in Hemel Hempstead employer: Hightown Housing Association
Hightown Housing Association is an exceptional employer dedicated to making a positive impact in the community by providing homes and support services. With a strong commitment to employee development, generous benefits including 33 days of annual leave, and a supportive work culture, you will thrive in a role that not only values your contributions but also fosters your professional growth. Join us in Hemel Hempstead and be part of a team that truly makes a difference.
Contact Details:
Hightown Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance & Support Officer in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Hightown. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Hightown’s values and recent projects. Show us you’re not just interested in the role but also in making a difference in the community we serve.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to insurance and support roles. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Insurance & Support Officer in Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Insurance & Support Officer. We want to see how you can contribute to our mission at Hightown!
Showcase Your Organisational Skills:Since this role requires strong organisational abilities, be sure to provide examples in your application that demonstrate your knack for managing multiple tasks effectively. We love a well-structured application!
Highlight Your Communication Skills:Effective communication is key in this position. Use your application to showcase your ability to liaise with various stakeholders, as this will be crucial in managing claims and supporting the team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hightown Housing Association
✨Know Your Stuff
Make sure you understand the ins and outs of insurance management. Brush up on your knowledge about claims processes, insurance portfolios, and how they relate to asset management. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep track of details and ensure everything runs smoothly.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex information, so being able to break it down simply will impress your interviewers.
✨Align with Their Values
Hightown Housing Association values support and community. Research their mission and think about how your personal values align with theirs. Be prepared to share why you want to work for them and how you can contribute to their goals.
